Retail Operations Coordinator

2 days ago

Pyrmont, Australia Hanes Brands Full time

We put our people first - Progression, training and the wellbeing of our staff are our priority
- We care about our planet - 10-year plan in place to be fully sustainable in everything we do
- We are proud of our partnerships - Supporting communities in need through Sleepsafe & Giving
- We are excited about our future - Join us on our journey as we expand our retail network nationally and internationally

Sheridan has been creating premium quality home and lifestyle products for over 50 years, loved as an icon of distinctly Australian style. Devoted to quality, craftsmanship and artistry, every piece has been expertly crafted to the highest quality standards by our in-house team of artists and designers in the Sydney Design Studio.
Your new role at Sheridan
This is a fixed term opportunity, you will be the Retail Communications Coordinator for Sheridan, based in our beautiful Pyrmont Head Office.
The core objective of the role is to support the functions within Retail Operations and Communications. You will partner with the Retail Operations Team to deliver all company communications to the retail team relating to operations such as; World Manager tools and system updates, Weekly Newsletter, Ship From Store, promotional activity & general operational comms.

**Some of your responsibilities will include**:

- Supports Retail Operations Manager with coordination of meetings, national conferences, training events, travel when required
- Maintains relationship with HAA and Retail IT system providers, in relation to system support & enhancements
- Generates weekly newsletter and distributes publications to retail network in a timely manner and occasional ownership in content writing
- Manages retail service desk and enquiries
- Controls communication workflow from head office to stores
- Retail and SOX Compliance
- New store openings
- Key relationships with external National Service providers

What level of experience will I need?
- Strong administration and/or coordination experience within a large organisation
- Experience in a national retailer highly desirable
- Extensive retail experience at a senior level
- Aptitude for process orientated thinking
- Strong time and priority management skills
- Strong computer literacy skills within a Microsoft Office environment
- Strong attention to detail
- A commitment to providing top level customer service to both internal and external customers
- The ability to work to deadlines
- Broad communication skills and building effective teams

What we can offer you
- We want you to join us - Be part of an established yet expanding premium Australian retailer with over 200 stores internationally and growing
- We are passionate about our people and their wellbeing - We offer Health & premium benefits., discounted gym memberships and flexible working arrangements
- We care about your development - Complete our 6-month tailored induction plan through our Sheridan learning and development programs, product nights, team meetings etc.
- We think big & have fun - Be part of an open and collaborative company culture with our established social committee, a wellness program that includes weekly meditation sessions, ‘Lunch and Learn' events and much more.
- We reward and recognize - 40-50% off on all your new favourite brands such as Bonds, Champion, Bras N Things and of course, Sheridan at exclusive prices
- We believe in work life balance - Be part of our summer fun initiative and enjoy a bi-weekly half day off during January-March

CULTIVATING A DIVERSE AND INCLUSIVE WORKPLACE

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