Systems Analyst

1 day ago

North Ryde, Australia New Horizons For Health Full time

**Systems Analyst - ESOM**

Requisition ID: req5971
Employment Type: Permanent Full-Time

We create employee experiences that support and empower our people and have been doing so for over 55 years. At New Horizons, wellbeing is at the heart of everything we do. We are a diverse group and a dynamic not-for-profit specializing in supporting people living with disability, mental health, aged care, those at risk of homelessness, humanitarian entrants, youth, and Indigenous Australians.

**You will**:

- Guide vendor technical teams to design and deliver solutions and provide resolution of L4 problems.
- Provide L2/L3 systems support and manage a team of 2 support analysts
- Manage and maintain systems and integration configuration and relevant systems documentation.
- Review error reports and proactively identify the root cause of errors and recommend required changes
- Manage all data feeds and integration processes across all NHE enterprise systems and resolve integration failures
- Perform extract/transform/load (ETL) activities as required and conduct database maintenance tasks
- Assist with preparing system environments for upgrades and new releases
- Support and carry out where appropriate the testing and change management activities required for system releases
- Complete regular internal system and security audits
- Manage the security and implementation risks associated with the implementation of new systems by identifying vulnerabilities and developing controls and mitigation protocols

**Essential Skills and Requirements**:

- Good understanding of contemporary IT systems environment and development paths
- Solution planning and specification skills, together with problem solving and analysis abilities
- Strong technical documentation skills
- Relevant tertiary qualifications in information technology, computer science, information systems or a related field
- Experience in the support and operation of HRIS and CRM systems. Experience with Salesforce will be highly regarded
- ‘Growth mindset’ and drive to continually self-educate on the latest technological and digital advances
- Advanced technical aptitude and data management abilities along with verbal and written communication skills
- Project Management knowledge, qualification and/or experience in a SCRUM or agile environment is desirable
- Work Rights - Birth Certificate or Passport
- 2 Doses, COVID-19 Vaccination

We offer salary packaging up to $15,900.00 pa, monthly RDOs (yes please) and an entertainment allowance of $2,650.00. Secondments, higher duties, training and further education are all on offer at New Horizons.

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