Operational Manager

1 week ago

Brisbane, Australia Queensland Health Full time

To supervise and co-ordinate the Central Specimen Reception in the Queensland Children's Hospital Laboratory.

Key competencies (role specific criteria)
You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience. Within the context of the responsibilities described above under 'your key responsibilities', the ideal applicant will be someone who can demonstrate the following:

- Demonstrated high level competence in all aspects of pre-analytical paediatric service delivery.
- Demonstrated experience in managing high quality, cost effective specimen collection and processing departments in a clinical pathology laboratory, and in-depth knowledge of laboratory processes.
- Demonstrated ability to lead, supervise, co-ordinate and train staff to provide an efficient and effective pathology operational service with a commitment to team ethics.
- Demonstrated high level of communication and interpersonal skills including negotiation and conflict resolution, client liaison and establish and maintain effective working relationships with patients, scientific, operational, administrative, medical and nursing staff at all levels.
- Understanding of laboratory quality systems and the requirements of NATA accreditation and ISO certification.
- Knowledge and understanding, or ability to acquire knowledge and understanding of, human resource management functions, services and policies applicable to Pathology Queensland to ensure business objectives are met and patient outcomes are optimal.

Qualifications, registrations and other requirements
- Mandatory Qualifications - Nil.
- While not mandatory, a Certificate in Certificate in Pathology (Specimen Collection), Pathology (Laboratory Assistance) or equivalent would be well regarded.
- In some circumstances and following consultation, Queensland Health staff may be required to participate in 24-hour shift, on-call or weekend roster arrangementsThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

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