Operations Manager

4 days ago

Brisbane, Australia PeopleIn Full time

Join a highly successful, ASX-listed organisation
- Genuine career growth and opportunities
- Trusting and supportive leadership team

**Who We Are**
FIP Group is passionate about providing legitimate and specialised end-to-end staffing solutions to Australian businesses. We are recruitment specialists, focused on delivering workforce solutions.

Operational since 2006, our business model is built around our ability to provide tailor made workforce solutions for our clients together with customer service service that delivers above and beyond.

We have a proven track record, having been the preferred supplier of choice for over 13 years for several national brands and many smaller operations, providing screened, motivated, and productive staff.

We are powered by PeopleIN - Australia's largest family of workforce solutions and recruitment brands.

**The Opportunity**
We are seeking an Operation Manager based in Brisbane to manage a team of Onsite Account Managers across multiple client locations.

In this role you will be responsible for the following:

- Contributing to achieving profit results consistently by increasing productivity
- Reporting on activity ensuring compliance and KPIs are met on a daily basis
- Manage and prioritise key client relationships
- Planning and coordination of onsite resources
- Ensure staff are trained to perform at a high standard, organisation objectives are achieved, and the values and culture are upheld
- Implementing consistent processes to maximise efficiency, speed to market, and sales growth
- Ensuring fill rates remain at a maximum levels, daily
- Monitoring staff and supporting individuals and building team capability through training, development, and recruitment

**About You**
This role requires a driven person, who thinks outside the square and has an entrepreneurial flair.

You will also have:

- 3+ years in a hands on, high volume operational role
- Strong market knowledge and developed network
- Superior interpersonal skills - both written and verbal
- Significant management experience
- The ability to delegate and empower effectively both upward and downward within the structure
- Ability to develop and mentor staff to excel and deliver on operations targets
- Superior time management skills and effective organisational skills
- Persistence, perseverance, and positivity to achieve the desired outcome

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