
Operations Support Administrator
2 weeks ago
Posted Date: 12 Dec 2024
- Location: Guildford, WA, AU
**Join Our Team as an Operations Support Administrator**
Are you passionate about providing exceptional customer service? Do you thrive in a dynamic environment where your problem-solving skills can shine? If so, we want you on our team
Reporting to the **Operations Support Admin Supervisor**, the **Operations Support Administrators** will play an integral part in providing a wide range of administrative and customer tasks in supporting the Regional WesTrac branches.
The provision of high-level customer service is paramount to the position. We care and are passionate about our customers and demonstrate this in every dealing we have with them. Your interactions with our customers are all about what we can do for them. We need to respond to our customer inquiries promptly and be problem solvers, resolving inquiries, issues, or complaints with ease.
**Location**: South Guildford, WA
**Roster**:Monday - Friday 8 Hours
**To be successful the following is required**:
- Experience in an administration or similar role
- Advanced time management, planning and organisational skills with the ability to manage multiple priorities to meet objectives
- Professional level of computer literacy and data entry skills
- Excellent attention to detail with proven administrative skills
- Effective communication skills including active listening, asking appropriate questions, clarifying the issues, and expressing oneself clearly
- Excellent customer service skills with the ability to build and maintain successful working relationships
- Adaptability including the ability to perform efficiently in a diverse environment
- SAP experience will be highly advantageous
**What we offer**:
- Unrivalled training and development via The WesTrac Institute - continue to upskill whilst working with us
- Made for More Rewards program with discounts at retailers like JBHIFI, Woolworths, Caltex, Apple, Crown, Qantas and many more retail and entertainment outlets
- Discounted health insurance
- Income protection insurance
- Salary sacrifice options
- Fitness Passport - Giving you access to more than 100 gyms and recreation centres around Australia at once at a discounted rate
**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**
- WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality_
- Job#3412_
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