Operations Support Administrator

1 week ago

Guildford, Australia WesTrac Full time

Posted Date: 19 Aug 2024- Location: Guildford, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**

Reporting to the **Operations Support Admin Supervisor**, the **Operations Support Administrators** will play an integral part in providing a wide range of administrative and customer tasks in supporting the Regional WesTrac branches.

The provision of high-level customer service is paramount to the position. We care and are passionate about our customers and demonstrate this in every dealing we have with them. Your interactions with our customers are all about what we can do for them. We need to respond to our customer inquiries promptly and be problem solvers, resolving inquiries, issues, or complaints with ease.

**Location**: South Guildford, WA

**Roster**:Monday - Friday 8 Hours

**To be successful the following is required**:

- Experience in an administration or similar role
- Advanced time management, planning and organisational skills with the ability to manage multiple priorities to meet objectives
- Professional level of computer literacy and data entry skills
- Excellent attention to detail with proven administrative skills
- Effective communication skills including active listening, asking appropriate questions, clarifying the issues, and expressing oneself clearly
- Excellent customer service skills with the ability to build and maintain successful working relationships
- Adaptability including the ability to perform efficiently in a diverse environment
- SAP experience will be highly advantageous

**What we offer**:

- Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program
- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute
- Family-friendly, Perth-based rostered work - Stay home every night
- Fantastic team environment and inclusive work culture
- Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
- Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options
- WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality_
- Job#2707_

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