Administrator - Service Operations

2 weeks ago

Guildford, Australia WesTrac Full time

**Posted Date**:23 Jul 2025

**Location**:Guildford, WA, AU
- Reporting into the Business Unit Manager - HMS and Drill Services, the Administrator - Service Operations will be working on a full-time Fixed term contract (12 months) in our South Guildford office. The role is responsible for handling purchase requisitions, overseeing the purchasing process, managing time capture reporting. Mobilisation of our technicians to and from sites aligned with their rosters.

**Roster**: Monday - Friday, 8.5Hours per day (including unpaid meal breaks) - 12-month fixed term contract.

**Location**: South Guildford, WA

**What you’ll do**:

- Provide first-class administrative support to ensure efficient branch operations
- Process purchase requisitions and oversee the full purchasing lifecycle
- Maintain accurate time capture reporting in alignment with technician rosters
- Coordinate mobilisation and demobilisation of technicians to and from worksites
- Manage training compliance and ensure records are regularly updated
- Conduct safety and contamination control audits in accordance with company standards
- Build strong relationships with customers and internal teams to support service excellence

**Skills and Experience**:

- Prior experience organising site mobilisation
- Relevant administrative qualification at tertiary level or previous experience working in a similar position
- Professional level of computer literacy and data entry skills
- Effective communication skills with internal and external customers
- Customer service orientation
- Attention to detail and accuracy
- Adaptability including the ability to perform efficiently in different environments and with diverse tasks and people

**Our Benefits inclusive of but not limited to**:

- **Financial Benefits** - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
- **Health & Wellness** - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- **Culture & Career** - Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
- **Employee Referral Program**- Opportunity to receive a referral bonus up to $5000 for applicable roles.
- **Additional Perks** - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

**Our Company & Commitment**
- With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

**Reference Number : 4378

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