Administrator - Service Operations

16 hours ago

Guildford, Australia WesTrac Full time

**Posted Date**:26 Aug 2025

**Location**:Guildford, WA, AU
- Reporting to the New Machines Mining Manager, The Administrator Service Operations is responsible for providing a high level of administrative support to the designated area/store/team/branch.

**Roster**: Mon - Fri 8.5 hours per day (including unpaid meal breaks)

**Location**: South Guildford, WA

**What you’ll do**:

- Provide high-level administrative support to designated teams, branches, or stores.
- Coordinate and monitor Quality Assurance audits to ensure compliance with WesTrac policies and procedures.
- Manage site mobilisation requirements, including induction arrangements and daily timesheet accuracy.
- Encode and price external items onto work orders, ensuring correct documentation and processing.
- Handle purchase requisitions and oversee the end-to-end purchasing process.
- Maintain accurate time capture reporting and archive management systems.
- Facilitate training requirements and support safety and contamination control audits.
- Build and maintain strong relationships with internal stakeholders and external customers

**Skills and Experience**:

- Proven experience in administrative support within a fast-paced operational or service environment
- Strong understanding of compliance, auditing processes, and quality assurance standards
- Proficiency in data entry, time capture systems, and managing purchase requisitions
- Excellent attention to detail with the ability to manage multiple tasks and meet deadlines
- Solid communication and interpersonal skills for engaging with internal teams and external stakeholders
- Familiarity with safety protocols, induction processes, and site mobilisation procedures
- Competence in using business systems and software (e.g., ERP platforms, Microsoft Office Suite)
- A proactive, problem-solving mindset with the ability to work independently and collaboratively

**Our Benefits inclusive of but not limited to**:

- **Financial Benefits** - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
- **Health & Wellness** - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
- **Culture & Career** - Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
- **Employee Referral Program**- Opportunity to receive a referral bonus up to $5000 for applicable roles.
- **Additional Perks** - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

**Our Company & Commitment**
- With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions.

**Reference Number : 4227

  • Administrator - Service Operations

    7 days ago

    Guildford, Australia WesTrac Full time

    **Posted Date**:23 Jul 2025 **Location**:Guildford, WA, AU - Reporting into the Business Unit Manager - HMS and Drill Services, the Administrator - Service Operations will be working on a full-time Fixed term contract (12 months) in our South Guildford office. The role is responsible for handling purchase requisitions, overseeing the purchasing process,...

  • Administrator - Service Operations

    2 weeks ago

    Guildford, Australia WesTrac Full time

    Posted Date: 2 Oct 2024- Location: Guildford, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more...

  • Administrator - Service Operations

    1 week ago

    Guildford, Australia WesTrac Full time

    Posted Date: 7 Jan 2025 - Location: Guildford, WA, AU WesTrac is seeking a dynamic Administrator to join our South Guildford Machine Shop team full-time! We're looking for a detail-oriented, self-motivated individual who can multitask effortlessly and has a knack for problem-solving. If you have a keen eye for detail and thrive in a fast-paced environment,...

  • Operations Support Administrator

    5 days ago

    Guildford, Australia WesTrac Full time

    Posted Date: 19 Aug 2024- Location: Guildford, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more...

  • Aged and Disability Care

    2 weeks ago

    Guildford, Australia Cumberland Care Service Full time

    Cumberland Care Service is seeking an experienced, reliable and passionate Scheduler/ Administration Officer. - Part time role. - Monday-Friday 12pm-5pm We are looking for someone with at least 1 year experience in managing client enquiries, and Scheduling/Rostering. As a Scheduler/ Administration Officer, you will be responsible for monitoring, and...

  • Scheduler/administrator

    2 weeks ago

    Guildford, Australia Cumberland Care Service Full time

    **Company Background**:Cumberland Care Service has been providing support to those in need since 1995. We provide a range of services including Aged Care and Disability services to participants with approved plans under the NDIS. We take the time to get to know our participants personally which enables us to provide individualised services enabling...

  • Aged and Disability Care

    1 week ago

    Guildford, Australia Cumberland Care Service Full time

    Company Background: Cumberland Care Service has been providing support to those in need since 1995. We provide a range of services including Aged Care and Disability services to participants with approved plans under the NDIS. We take the time to get to know our participants personally which enables us to provide individualised services enabling participants...

  • Technical Services Administrator

    16 hours ago

    South Guildford, Australia Swick Mining Services Full time

    Swick Mining Services The Company Swick Mining Services is Australia’s largest Underground Diamond Drilling Contractor with the most innovative and reliable rigs in the industry. An opportunity has arisen for a suitably experienced Technical Services Administrator to join our Maintenance team at South Guildford, supporting local and site-based...

  • Support Services Administrator

    1 week ago

    South Guildford, Australia Swick Mining Services Full time

    Swick Mining Services The Role An opportunity has arisen for a proactive and suitably experienced Support Services Administrator to join the Swick Mining team at South Guildford on a Part-Time, Fixed-Term basis. This position will be an integral part of the HR & Support Services function, primarily responsible for coordinating our training and certification...

  • People Services Officer

    16 hours ago

    Guildford, Australia WesTrac Full time

    **Posted Date**:3 Jun 2025 **Location**:Guildford, WA, AU - Reporting into the People Services Manager, the **People Services Officer** will join our team on a permanent full-time basis at our South Guildford, WA location. - This role is primarily responsible for delivering high-quality, efficient, and accurate transactional services across the employee...