Facilities Coordinator

JLL supports the Whole You, personally and professionally.
Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
**What this opportunity involves**:
Working onsite with a creative client in the advertising and communications industry, the Facilities Coordinator will lead delivery of maintenance and operations, vendor oversight, purchasing of material/equipment/supplies, occupancy services and planned and reactive works.
**Key responsibilities**:
Proactively engage stakeholders and build effective relationships to meet client expectations and enhance customer service
Manage vendors efficiently, ensuring compliance with procurement guidelines and maintaining positive relationships with building management
Monitor and validate financial operations, meeting targets and adhering to JLL Code of Ethics and control requirements
Uphold workplace health and safety responsibilities, protecting oneself, colleagues, and visitors
Implement and maintain quality improvement practices, building procedures, and performance measures, while providing 24/7 emergency support
Execute JLL Operational Risk Management program, including disaster recovery and business continuity plans, and adhere to escalation procedures
Meet relevant KPIs and SLAs, ensuring compliance with JLL's business conduct guidelines and strategies
Support the broader facilities team, including providing coverage for site reception and assisting with ongoing tasks as required
**Sounds like you? This is what we are looking for**:
Proven experience in site facilities management or office administration, with a strong customer service orientation and the ability to build relationships at all levels
Excellent communication and influencing skills, with the capacity to manage stakeholder expectations and balance client and firm requirements
Strong project management and organisational abilities, demonstrating a track record of managing complex operational matters and meeting tight deadlines
Technical knowledge of basic property systems (e.g., HVAC, fire protection, mechanical and electrical systems, BMS) and experience in managing on-site contractors
A proactive approach to problem-solving, with the ability to think strategically and implement long-term solutions while adapting to rapidly changing situations
**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger,