IT Helpdesk Support Officer

2 days ago

Brisbane Northern Suburbs, Australia The Creche and Kindergarten Association Full time

**Salary $60,000 - $70,000**:

- **Salary Sacrifice Available**:

- **2 Days Work from Home**:

- **Monthly RDO**:

- **Flexible Start and Finish Times**

**Where Every Child Flourishes**

We are Queensland’s biggest childcare and kindergarten provider with nearly 350 early services located across our sunny state. We strive to encourage a love of learning through our curriculum approach of Listening and Learning Together

Our team are driven by our purpose of nurturing and inspiring children to succeed and passionate about our culture of collaboration, inclusivity and dedication to the growth of all our people, little or otherwise

The primary purpose of the position of IT Helpdesk Support officer is to provide technical support to the Directors, centre Educators and central staff of C&K so that we are able to provide quality education and care to the children that attend our services.

This position provides a fantastic work - life balance with the option to work from home 2 days a week and flexible start and finish times. You will also have access to a monthly rostered day off when you work a 40 hour week.

**About the opportunity**

The primary purpose of the position of IT Helpdesk Support officer is to provide timely and effective IT support services to C&K employees, including provision of technical advice, problem identification, and troubleshooting. The IT Helpdesk Support Officer will assist with professional hardware and software support and maintenance to enable the continued provision of essential services in a timely, efficient and effective manner.

**About you**
- Experience in providing technical advice, support and assistance to staff and management on a range of ICT functions.
- Proven ability to undertake a variety of ICT tasks and project-based activities that have impact on organisational objectives.
- Proven ability to work autonomously, use sound judgement and set priorities to achieve business objectives.
- Proven ability to communicate effectively, both verbally and in writing with a diverse group of customers on various ICT-related matters.
- Demonstrated ability to organise and prioritise work, managing multiple tasks and projects and function effectively as a self-directed co-ordinator of multiple initiatives
- Experience in contributing effectively to the IT team and the business, review and continuous improvement of ICT policies and processes.

**Joining our Family**

You will need to hold:

- Paid Blue Card or Exemption Card
- A Police Check current within 3 months or willingness to obtain one
- Qualifications in Information Technology although not needed will be highly regarded

C&K will cover the initial and renewal costs of a Blue Card and Police Check for all permanent and fixed term contract employees prior to the commencement of their duties.

All C&K employees are required to undergo background checks which includes a police check. Also, all C&K employees will need to have obtained their 1st and 2nd vaccinations for COVID-19 as a condition of employment.

Location: Kedron, QLD

  • IT Helpdesk Officer

    1 week ago

    Sydney Western Suburbs, Australia HAYS Full time

    IT Helpdesk Officer | West Sydney | Flexible Work Arrangement | 8-month Fixed Term Contract **Your new company** An exciting new opportunity is available for an IT Helpdesk Officer in the Health care Industry. This is an 8-month fixed term contract, located in West Sydney. The organisation offers a flexible and collaborative working environment with...

  • Ict Helpdesk Officer

    2 days ago

    Sydney Western Suburbs, Australia HAYS Full time

    $355pd + Super, NSWGov, 3daysWFH, 6mo contract **Your new company** This Government agency is seeking an ICT Helpdesk officer to join their team on a 6 month contract with the likeness of extension or to move into a permanent position. The agency is currently doing hybrid work mode with 3 days working from home, their office is in Parramatta and offers 7...

  • IT Support Officer

    2 weeks ago

    Brisbane Northern Suburbs, Australia Peoplebank Full time

    **About the role** We believe that providing excellent customer service is the key to success for any Information Technology Department. As an IT Support Officer for our clients, you will play a critical role in supporting our team, within multiple branches and systems. The IT Support Officer is the first point of contact and will effectively deal with...

  • Helpdesk Support

    2 days ago

    Brisbane, Australia Robert Half Full time

    To join a large organization that values developing their staff's careers, offers WFH flexibility, has a cool and modern office, paid certifications **The Company** We have partnered with an enterprise level organization withing the professional services space. Due to expansion, they are looking for a skilled Helpdesk Support Officer to join their Brisbane...

  • Helpdesk Officer

    2 weeks ago

    Brisbane, Australia Empire Careers Full time

    Contact Name : Ben Croft Contact Phone : 07 3231 1217 Location : Brisbane Job Type : Permanent Job Salary : Negotiable **Helpdesk Support | Managed Service Provider | Permanent Opportunity | Inner North Brisbane location** **Salary - $70,000 -$80,000 + Super** **As an ICT Helpdesk Support Officer, you will have responsibility of the following**: -...

  • IT Helpdesk Support Officer

    4 weeks ago

    Brisbane, Queensland, Australia G.D. Mitchell Enterprises Pty. Ltd. Full time

    Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into crafting meals...

  • Helpdesk/level 1 Support

    4 days ago

    Brisbane, Australia Exclaim IT Pty Ltd Full time

    **Related jobs**: We are sorry, but there are currently no jobs to show. - Location: Brisbane, Queensland - Type: Contract - Job #15095 **About the role**: A rewarding opportunity for a Level 1 Helpdesk Support Officer that provides an initial point of resolution, for technical requests in a wide range of software, hardware, in-house products and services...

  • Helpdesk Manager

    1 week ago

    Northern Beaches, Australia mme group Full time

    Dynamic small team - Opportunity for Growth - Bonus Scheme All about the.. Company: Dive into the world of IT support leadership where every 'ticket' is a chance to 'byte' into new challenges! This dynamic and forward-thinking external managed service provider that excels in providing comprehensive IT solutions and managed services. With a client-centric...

  • Helpdesk/level 1 Support

    2 weeks ago

    Brisbane, Australia HAYS Full time

    Helpdesk Officer Contract with State Government **Your new company** Our state government client has the vision of enhancing the safety of Queenslanders through modern, sustainable and evidence-based corrective services. They are looking for a Helpdesk Officer on contract until 31/01/2025 (with possible extension). **Your new role** - Provide operational...

  • Helpdesk And Data Quality Officer

    5 days ago

    Brisbane, Queensland, Australia Communityinfo Full time

    Job Title: Helpdesk and Data Quality Officer (Trainee)Country: AUCity: Brisbane, Queensland 4001Role Type: Full-timeEmployee Working Hours: Full-timeJob Summary:We seek a highly motivated Helpdesk and Data Quality Officer Trainee to join our team.As a trainee, you will be responsible for providing technical support to our clients via phone or email.You will...