Ict Helpdesk Officer

3 days ago


Sydney Western Suburbs, Australia HAYS Full time

$355pd + Super, NSWGov, 3daysWFH, 6mo contract

**Your new company**
This Government agency is seeking an ICT Helpdesk officer to join their team on a 6 month contract with the likeness of extension or to move into a permanent position. The agency is currently doing hybrid work mode with 3 days working from home, their office is in Parramatta and offers 7 hours work day. They are looking for someone who is experienced in helpdesk support and great in communication to join the team.

**Your new role**
As an ICT Helpdesk officer, you will be responsible for providing helpdesk support across the organization locally or remotely. You will also be responsible for diagnosing and resolving any L1-L2 tickets and escalating tickets or relevant issues within the request timeframe when needed. You will be experienced in troubleshooting hardware and software for users, creating and maintaining support documentation of ICT Services for continuous improvement within the organization.

**What you'll need to succeed**
- Minimum 1 year experience of Helpdesk L1 Support
- Experienced in O365, Active Directory, Outlook, MS Teams etc.
- Experienced in troubleshooting hardware and software
- Previous experience in customer service
- Previous experience in documentation and record management
- Excellent Communication skills
- Be Double Vaccinated
- Full Australia Work Rights

**What you'll get in return**
- $355 per day + Super on a 6 months contract with the likeness of extension or potential of moving into a permanent position
- 2 Days office and 3 Days WFH - Hybrid Work Mode
- 7 hours work day

**What you need to do now**

**LHS 297508** #2753129



  • Brisbane Northern Suburbs, Australia The Creche and Kindergarten Association Full time

    **Salary $60,000 - $70,000**: - **Salary Sacrifice Available**: - **2 Days Work from Home**: - **Monthly RDO**: - **Flexible Start and Finish Times** **Where Every Child Flourishes** We are Queensland’s biggest childcare and kindergarten provider with nearly 350 early services located across our sunny state. We strive to encourage a love of learning...

  • IT Helpdesk Officer

    2 weeks ago


    Sydney Western Suburbs, Australia HAYS Full time

    IT Helpdesk Officer | West Sydney | Flexible Work Arrangement | 8-month Fixed Term Contract **Your new company** An exciting new opportunity is available for an IT Helpdesk Officer in the Health care Industry. This is an 8-month fixed term contract, located in West Sydney. The organisation offers a flexible and collaborative working environment with...


  • Sydney, Australia Direct IT Full time

    Direct IT requires the services of an ICT Support Officer to accurately record, administer and manage lifecycle of assets and software licences through our ICT asset management system This is a full time position with a base salary of circa. $70,000 plus super being offered Your tasks will include: - Maintaining ICT knowledge base with system...

  • Ict Project Officer

    1 week ago


    Sydney Western Suburbs, Australia NSW Government Full time

    **_Do you want your work to make a difference for NSW?_** - Together, we create thriving environments, communities and economies._ - **Are you ready to take your ICT expertise on the road and join a supportive team supporting a wide array of projects?**: - **Temporary (Up to April 2026) full-time opportunity,**: - **Parramatta Preferred with other...


  • Sydney Western Suburbs, Australia HAYS Full time

    ICT Customer Support Officer - State Government Organisation - 6 Month Contract with Potential for Extension **Your new company** This State Government Organisation is currently looking for experienced ICT Customer Support Officers to join their IT team in a 6 month contract with the potential to extend. They have an office in Emerton and Quakers Hill and...


  • Sydney, New South Wales, Australia DirectIT Pty Ltd Full time

    Direct IT requires the services of an ICT Support Officer to accurately record, administer and manage lifecycle of assets and software licenses through our ICT asset management system.This is a full time position with a base salary of circa $80-90k, plus super, being offeredYour tasks will include:-• Maintaining ICT knowledge base with system...


  • Sydney Western Suburbs, Australia HAYS Full time

    ICT Customer Service Officer - Parramatta - WFH **Your new company** *** A State Government Organisation is looking for an ICT Customer Support Officer to join their IT team in a 6 month contract. This organisation is located in Parramatta are in NSW. You will have the opportunity to work as a part of a large state government organisation and, you will also...


  • Sydney, Australia Kambala School Full time

    **Introduction**: Located in Rose Bay overlooking Sydney Harbour, Kambala is an historic, contemporary, and vibrant independent day and boarding school welcoming students from ELC to Year 12. Offering a choice of learning pathways through the HSC or International Baccalaureate, we are proud to rank among the top non-selective girls’ schools in NSW every...


  • Sydney, Australia Elcom Full time

    **Elcom Office**: 100 William St, Sydney 2000, Australia **Department**:Operations This is a great opportunity for a customer focused Helpdesk (L1&2) professional to work within a small but dedicated team of specialists for a global provider in digital content management solutions. We are seeking to appoint a Junior Help Desk professional to join our...

  • IT Helpdesk Officer

    5 days ago


    Melbourne Eastern Suburbs, Australia HAYS Full time

    Contract Role until August Initially | Location Malvern **Your new company** Hays Technology are delighted to announce their partnership with a Victorian Government owned Corporation! The opportunity will see you joining a passionate team environment within a successful and well-known organisation based in Melbourne with a flexible working...