Its - Technical Helpdesk

24 hours ago

Brisbane, Australia Titan ICT Pty Ltd Full time

**Description**:
About Titan

Titan ICT, established in 2003, is an independent engineering company specialising in Information and Communications Technology (ICT). We focus on the ICT niche, and we are increasing our knowledge base with IT solutions and the latest innovations in the ICT field, to provide leading-edge, tailored technology solutions.

Titan ICT's knowledge covers numerous sectors including mining and resources, transport, communications carriers, utilities, and Government. Titan is a national organisation servicing clients across Australia with offices in Perth, Brisbane, Melbourne, and Sydney.

Our Brisbane office is currently seeking a highly experienced and committed ITS Maintenance Engineer with a Technical Helpdesk background to work on the helpdesk of a large scale Intelligent Transport System.

**Skills & experience required for the position**:

- System maintenance, meeting KPIs and SLAs, and reporting to internal and external stakeholders
- Have worked on a technical helpdesk within a contractual environment.
- Experienced in utilizing MAXIMO or JIRA to manage service requests, track tickets and review preventive and corrective tasks.
- Ability to follow up and track defects, resolution times and solutions with our technical team.
- Demonstrate a technical background in IT systems, Windows server, DB, Networking will be a plus.
- Demonstrated knowledge of traffic management systems will be positive.
- Demonstrated proactive and flexible approach to problem solving.
- A committed approach to learning and developing new skills.
- Strong interpersonal and communication skills.

**How to apply**:
Please include your CV and Covering Letter. Your confidentiality will be maintained.

**Role Type**:

- In-house - Contract - Full-time - Entry level

**Company Overview**:

- Titan ICT, established in 2003, is an independent engineering company specialising in Information and Communications Technology (ICT). We focus on the ICT niche, and we are increasing our knowledge base with IT solutions and the latest innovations in the ICT field, to provide leading-edge, tailored technology solutions. Titan ICT's knowledge covers numerous sectors including mining and resources, transport, communications carriers, utilities, and Government. Titan is a national organisation servicing clients across Australia with offices in Perth, Brisbane, Melbourne, and Sydney.

  • Helpdesk Officer

    5 days ago

    Brisbane, Australia Hudson Australia Full time

    **Job Title**:Helpdesk Officer **Location**:Brisbane or Gold Coast **Job Type**:Full-Time (**2-Month Contract) **with chance of extension **Experience**:Minimum 4 years in Helpdesk Support **About Us**: Our client is a dynamic company dedicated to providing exceptional products to their clients. We are currently seeking a skilled and experienced Helpdesk...

  • Helpdesk Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeTechnical Full time $80,000 - $100,000

    IT Support SpecialistAbout the RoleYou will be our first point of contact, providing technical support and advice to resolve typical IT problems in a dynamic company. This role is challenging and exposes you to a busy helpdesk/desktop support environment.This is a full-time position with competitive salary options available from multiple sites.Main...

  • Helpdesk Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Leap Legal Software Full time

    **_Are you a Junior Lawyer, Paralegal or Legal Secretary looking for a new challenge where your skills and experience are highly valuable? Are you an Accountant looking for an exciting new challenge or a change of career?_****_ If so, this may be the role for you_****Work for a Culture that values its Employees.**We are looking for Superstars that loves...

  • Level 3 Helpdesk

    1 week ago

    Brisbane, Australia Empire Careers Full time

    Contact Name : Ben Croft Contact Phone : 07 3231 1217 Location : Brisbane Job Type : Fixed Term/ Temp Job Salary : $90000 - $120000 per annum **Government Contract opportunity | level 3 Helpdesk Technician | Rate $68.87 + Super Per Hour** Are you an experienced and highly skilled **Level 3 Helpdesk Analyst** looking for a rewarding opportunity in the...

  • It Helpdesk Specialist

    3 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    Tagaddod is seeking a dedicated IT Helpdesk Specialist to join our IT support team. In this role, you will provide first-level technical support to our staff and address IT-related issues efficiently. You will play a vital role in ensuring that all computer systems operate smoothly and that employees receive timely and effective assistance. Your expertise in...

  • Helpdesk/level 1 Support

    24 hours ago

    Brisbane, Australia HAYS Full time

    Helpdesk Officer Contract with State Government **Your new company** Our state government client has the vision of enhancing the safety of Queenslanders through modern, sustainable and evidence-based corrective services. They are looking for a Helpdesk Officer on contract until 31/01/2025 (with possible extension). **Your new role** - Provide operational...

  • Helpdesk and Technical Support Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeHelpdesk Full time $65,000 - $80,000

    We are seeking a skilled IT professional to fill the role of Helpdesk and Support Technician.The ideal candidate will possess excellent communication and time management skills, with a strong understanding of Microsoft 365 support, deployment, and administration. They will also have knowledge of current Microsoft desktop, server, and office platforms, as...

  • Helpdesk/Pc Support

    2 weeks ago

    Brisbane, Queensland, Australia Robert Half Full time

    Provide level 2 helpdesk support. Car park provided. Support AV team. Asset register. Respond to and follow up on technical tickets.**The Company**Our client is a growing company looking for your brilliance as a Helpdesk/PC Support to support local and field users. If you are creative problem solver who enjoys working in a dynamic and rapidly-changing work...

  • Helpdesk and Data Integrity Specialist

    2 weeks ago

    Brisbane, Queensland, Australia beBeeDataQuality Full time $55,000 - $95,000

    Job Title: Helpdesk and Data Quality Officer TraineeJob Summary:We are seeking a highly motivated individual to fill the role of Helpdesk and Data Quality Officer Trainee. This position will involve providing technical support to clients via phone or email, as well as ensuring data quality in the system.Responsibilities:Responding promptly and effectively to...

  • Helpdesk Analyst

    3 days ago

    Brisbane, Australia Cadence Full time

    Contract opportunity. Immediate start - Fun, collaborative environment - Possibility of on going extensions Cadence Connect have been engaged on an exclusive basis to source a talented Helpdesk Analyst. You will be joining an well known global brand and given the opportunity to learn and develop your skill set. This is a contract opportunity with an...