Customer Service Officer

2 days ago

Mawson Lakes, Australia CSR Full time

**Customer Service Officer - Mawson Lakes**
- Permanent Full -Time role
- Attractive Salary + Super + CSR benefits
- Training will be provided
- Join a diverse and inclusive team

**At CSR, we're building a better future together.**

**We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities,**and life stage.

**About the role**

The **Customer Service Officer** is a **full-time** position based in **Mawson Lakes, SA**. Reporting to the **Customer Service Manager**, you will play an essential role in representing our business Customers are the key to our continued success and this role will assist our team in providing an excellent customer experience every time

**In this role you will**:

- Be responsible for day-to-day facilitation of customer inquiries and orders achieving agreed service outcomes through the Distribution Network.
- Responsible for the efficient and accurate processing of all tasks and orders, confirmation and managing stock & transport availability.
- Providing clear and accurate communication with external and internal stakeholders, guaranteeing agreed service outcomes.
- To drive a culture based on an uncompromising commitment to safety.

Your hours of work: Monday to Friday - 7.00am to 3.00pm (customer service operation hours are between 7.00am to 4.00pm)

**What you bring to the role**
- Be comfortable working in a fast-paced environment and thrive on being able to successfully multi-task to get the job done
- Have high energy and enthusiasm with exceptional communication skills
- Be passionate about customer service with suitable experience to match
- Strong attention to detail with accurate data entry skills, SAP experience desirable

**What we offer**:
We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

- **Attractive salary and benefits**, including access to exclusive discounts and offers.
- **Supportive and collaborative culture** fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
- **Care and wellbeing offer** paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
- **Rewarding career** with on-the-job learning, development, and upskilling opportunities within and across our brands

**How to Apply**:
**Welcome to the CSR Interior Systems Team

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