Customer Service Officer

5 days ago

Mawson Lakes, Australia Maxima Full time

Temporary initially with the view to permanency
- Full time Hours
- Location - Mawson Lakes

**About the Company**
Based in Mawson Lakes this company develops, produces and sell devices and consumables for medicine and science. They are known as one of the leading providers in this sector worldwide.

**About the Role**
- Answer telephone enquiries from customers regarding product availability, quality, delivery and cost.
- Receive and prepare customer orders
- Prepare sales quotations for customers
- Assist in the administration of contracts / tenders.
- Provide customers with written and verbal product information details.
- Establish and maintain customer data files with accurate contract pricing and current information.
- Maintain the department filing system including follow up system and store and retrieve customer files as needed.
- Actively promoting the increase in customer standing orders and effectively maintaining the follow up and renewal of existing standing orders.
- Undertake a range of specific customer service, sales and marketing related queries and projects as they arise.
- Raise credits for customers.

**About You**
- Well-developed communication skills and telephone customer service skills.
- Accurate data entry skills.
- Relationship development skills (friendly, people focused, team player).
- Strong organisational and planning skills.
- Excellent communication and interpersonal skills.
- Strong commercial acumen, interpretation and analysis skills.
- Ability to work efficiently in teams and autonomously.

**Benefits of joining Maxima’s temporary recruitment services**:

- Subsidised Skin Cancer checks
- Free yearly flu shots
- Employment Assistance Program
- Ongoing monitoring and support
- About Maxima:_
- Maxima is a not for profit company, established in 1985, focusing on supporting people in their pursuit of meaningful and fulfilling work. Maxima has a range of employment divisions, including; temporary and permanent recruitment services (office and professional, and labour-hire), apprenticeships and traineeships, as well as Disability Employment Services._

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