Retail Customer Service Officer

3 days ago

Taylors Lakes, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our
** Retail Customer Service Officer**, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**

**_ Our relief team members will be allocated shifts at multiple Post Offices within a geographical location, a willingness to work at multiple locations with a variety of start and finish times across our operational hours of Monday - Saturday is a requirement of this position_**
- Relief locations include: Watergardens, Brimbank, St Albans, Sunbury and Melton Post Offices
- Extensive, supportive training is provided in our Post Office on commencement in the role from Monday - Friday, (5 hour shift daily for initial 8 weeks)
- Permanent Part Time hours rostered after training (20 hours per week, 4 hours per day, 5 days per week, between Monday to Saturday 8:45am - 5:15pm (after training is complete)

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Retail Pharmacy Assistat

    2 weeks ago

    Taylors Lakes, Victoria, Australia CW Retail Services Pty Ltd Full time $45,000 - $65,000 per year

    Retail Pharmacy Assistant (CWH Watergardens) About the opportunity  This is an exciting opportunity for  Retail Pharmacy Assistant to join our fast-paced, growing business.  With part-time, full-time and casual working hours available across our store network, the right opportunity is closer than you think  Join Chemist Warehouse, providing...

  • Retail Customer Service Officer

    2 weeks ago

    North Lakes, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Team Member

    1 week ago

    Taylors Lakes, Australia Bunnings Full time

    **Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...

  • Customer Sales

    2 weeks ago

    Taylors Lakes, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...

  • Retail Team Member

    1 week ago

    Taylors Lakes, Australia rebel Full time

    **Retail Team Member rebel Watergardens (Victoria)** **Sport is calling!** Combine your passion for sport and customer service skills as a Retail Team Member at rebel. **Your typical day** - Providing an in-store experience that inspires and empowers our customers - Engaging with our customers by sharing your product knowledge and experience - Receipting,...

  • Sales Assistant

    1 week ago

    Taylors Lakes, Australia Star Phones Australia Pty Ltd Full time

    **Sales Assistant - Retail (Australia)** **Full-time / Part-time | Multiple Locations Nationwide** **About Us** Star Phones is one of Australia’s fastest-growing mobile phone repair and accessories retailers, with over 47 stores nationwide. We offer **same-day repairs** for cracked screens, battery replacements, charging ports, speaker issues, water...

  • yd. - XMAS Retail Sales Assistant Watergardens

    3 days ago

    Taylors Lakes VIC, Australia Retail Apparel Group Pty Full time $35,000 - $45,000 per year

    Come work at yd. Australia., a leading menswear brand in the retail industry.We are your go-to brand when it comes to keeping up with the latest trends. We deliver affordable, sharp fashion to the style-conscious guy and will give you the confidence to go from desk to dancefloor.Our philosophy is pretty simple: we believe every night should end with a good...

  • Retail Sales Assistant

    5 days ago

    Taylors Lakes, Australia BAD Workwear Full time

    At BAD Workwear we are looking for a passionate, motivated & experienced retail sales assistant to join the team! If you are an energetic, positive person who loves to engage with customers, we would love to hear from you. You will thrive off working in a fast paced environment & be committed to developing a loyal clientele base through offering sound...

  • Retail Sales Assistant

    7 days ago

    Taylors Lakes, Australia Nick Scali Furniture Full time

    **Nick Scali is Australia’s leading furniture company with over 50 years of experience** - ** Permanent 35 hours per week position**: - **Uncapped commissions and bonuses for working weekends! $$** **Nick Scali Furniture** is a nationally recognised house hold name founded in 1962. As a market leader we pride ourselves on being the experts in luxury...

  • Body Piercer/retail Assistant

    1 week ago

    Taylors Lakes, Australia Off Ya Tree Full time

    **A bit about us..** Off Ya Tree is an unconventional and inclusive organisation, known for our unique Retail products, Body Piercing and amazing customer service. Cultivating a diverse, fun and unique workplace, we are all about embracing individuality and questioning the norm! Our company culture and values are the heart of Off Ya Tree. A place for all...