Customer Service Officer

6 days ago

Windsor, Australia Bank of Queensland Full time

**About the Role**
- Seeking passionate Customer Service Officer to join the BOQ Windsor team
- Flexible workplace & Collaborative Team

As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services

Day to day your key responsibilities will consist of:

- Teller duties including general enquiries, account opening/closing, deposits, withdrawals
- Floor walking and initiating quality conversations with customers
- Inbound and outbound calling to maintain and build customer relationships
- Daily maintenance of the ATM
- Cash management - ATM Services, Travelex
- Stationery orders
- Strong focus on compliance

**About you**
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:

- Previous customer service experience, preferably from the banking industry
- Contributor to a collaborative team environment
- Willingness to go above and beyond for your customers and colleagues
- Driven to take a personalised approach with every customer interaction
- "Can do" approach to all aspects of your role
- Ability to learn and confidently use a number of technical financial systems

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.

**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks.

**Our Benefits**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)
- A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- Gym, shopping, technology and travel offers

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ01334

  • Customer Service Officer

    4 days ago

    Windsor, Australia AMA Group Non-Drive Full time

    Windsor location. Work with an automotive industry leader! - Close to Brisbane CBD and accessible by public transport - Permanent position. Monday to Friday - get your weekends back! Shipstone Accident Repair Specialists in Windsor is an I-CAR Gold Class repair facility, committed to the highest standards of repair for prestige vehicles. They are accredited...

  • Customer Experience Officer

    5 hours ago

    Windsor, Australia Aboriginal Health Council of Western Australia Full time

    Be passionate. Be progressive. Hawkesbury CityCouncil.- Join a great team- Temporary Full-Time until June 30, 2026 + 9 Day Fortnight- FitnessPassport option + On-Site ParkingHawkesbury City Council strives to be an inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander...

  • Customer Experience Officer

    42 minutes ago

    Windsor, Australia Aboriginal Health Council of Western Australia Full time

    Be passionate. Be progressive. Hawkesbury CityCouncil.Join a great teamTemporary Full-Time until June 30, Day FortnightFitnessPassport option + On-Site ParkingHawkesbury City Council strives to be an inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from...

  • Customer Service Librarian

    2 weeks ago

    Windsor, Australia Hawkesbury City Council Full time

    **Closing date**: 10/11/2024 11:59 PM AUS Eastern Standard Time**Location**: Windsor, NSW**Department**: Arts and Culture**Employment type**: Full-Time- Be passionate. Be progressive. Hawkesbury City Council._ - ** Full Time / 9 Day Fortnight**: - ** Salary from $86k per annum + 11.5 % Super**: - ** Fitness Passport** Hawkesbury City Council is the...

  • Customer Service Representative

    2 weeks ago

    Windsor, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Windsor location**: - **$32.25 per/h + comm.**: - **Gtd 15hrs per week (8.00am to 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for...

  • Customer Service

    2 weeks ago

    South Windsor, Australia Holmen's Health Pty Ltd Full time

    **Customer Service Representative** **Location**: Windsor, Bella Vista NSW **Job Type**: Full-Time, Rostered Saturdays (at least 1 per month) **Hours**: Monday - Friday, between 8:00 AM - 8:00 PM (flexible shifts) Saturday 8am - 2pm **About Us**: We are a dynamic and customer-centric organization dedicated to delivering exceptional service and support to...

  • Customer Experience Officer

    5 days ago

    Windsor, Australia Hawkesbury City Council Full time

    **Closing date**: 25/05/2025 11:59 PM AUS Eastern Standard Time **Location**: Windsor, NSW **Department**: Business Transformation & Customer Experience **Employment type**: Part-Time - Be passionate. Be progressive. Hawkesbury City Council._ - ** Part Time / 24 hours per week**+ Great Team Culture**: - ** $36.09 per hour + 11.5% Super**: - ** Fitness...

  • Customer Service Consultant

    2 weeks ago

    Windsor, Australia EssilorLuxottica Full time

    We are **EssilorLuxottica,** a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address...

  • Leadership Opportunities in Customer Service

    2 weeks ago

    Windsor, Australia beBeeCustomer Full time $100,000 - $130,000

    Optical Customer Service Team Leader Job DescriptionWe are seeking a skilled and experienced Optical Customer Service Team Leader to join our team. As a key contact, you will be responsible for leading our local Customer Service team to deliver exceptional service and experience for our customers across Queensland.You will work closely with internal teams...

  • Asap Start- Customer Service and Administration

    2 weeks ago

    Windsor, Australia Gracie Boutique Nanny Agency Full time

    We are looking for someone to join our vibrant and easy-going team at a large boutique Nanny Agency dedicated to connecting families across Victoria and NSW with exceptional nannies. We’re passionate about providing outstanding customer experiences while fostering a fun and flexible work environment. If you're motivated, detail-oriented, and ready to...