Customer Service Officer

6 days ago

Windsor, Australia AMA Group Non-Drive Full time

Windsor location. Work with an automotive industry leader
- Close to Brisbane CBD and accessible by public transport
- Permanent position. Monday to Friday - get your weekends back

Shipstone Accident Repair Specialists in Windsor is an I-CAR Gold Class repair facility, committed to the highest standards of repair for prestige vehicles. They are accredited by 9 OEM brands: Lamborghini, Porsche, Audi, VW, Jaguar/ Land Rover, Bentley, Skoda, and Nissan GTR.

Everyone in the 19-strong team is clear on their role, fully trained, and supported by the rest of the team to provide excellent results for customers. The team is also backed by state-of-the-art technology, including Rupes dust extraction systems, new GYS and OEM Spot and MIG welders, GYS Steel and Aluminium Dent Removal systems, and PDR and Glue Pull systems. The site is close to Brisbane CBD and easy to reach by car or public transport: 600-700 m from Albion Train Station, Abbotsford Road and the M7.

**The Opportunity**:
We have an exciting opportunity for Customer Service Officer to join our team.

Permanent position. 40 hours per week. Monday to Friday - get back your weekends

**Role responsibilities**:

- Ensuring the environment is always customer friendly
- Greeting customers on arrival.
- Keeping our customers informed about the repair process and anticipated completion dates for their vehicles
- Contacting customer to ensure that they are satisfied with the AMA experience
- Supporting management with inventory (parts, paint, consumables etc)
- Liaise with insurance providers regarding claims/repairs

**Does this sound like you?**
- Proven experience within a Customer Service position
- Highly professional and personable with strong relationship building skills
- Strong systems experience and competent computer abilities
- Excellent verbal and written communication skills
- Ability to meet strict deadlines
- Able to work effectively and collaboratively with the team

**Benefits**
- Reward & recognition
- Career development and training
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms
- 24/7 professional counselling for Team members and their immediate families
- Free shares in AMA Group, the only dedicated collision repair business on the ASX
- We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _

**_ No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW._**

Video

  • Customer Service Officer

    18 hours ago

    Windsor, Australia AMA Group Non-Drive Full time

    Join a welcoming team for the long term - Permanent position, Monday to Friday - Grow your career with our friendly team Shipstone Accident Repair Specialists in Windsor is an I-CAR Gold Class repair facility, committed to the highest standards of repair for prestige vehicles. They are accredited by 9 OEM brands: Lamborghini, Porsche, Audi, VW, Jaguar/ Land...

  • Customer Service Officer

    18 hours ago

    Windsor, Australia AMA Collision Full time

    Join a welcoming team for the long term - Permanent position, Monday to Friday - no weekends! - Grow your career with our great team for the long term Shipstone Accident Repair Specialists in Windsor is an I-CAR Gold Class repair facility, committed to the highest standards of repair for prestige vehicles. They are accredited by 9 OEM brands: Lamborghini,...

  • Customer Service

    2 weeks ago

    South Windsor, Australia Holmen's Health Pty Ltd Full time

    **Customer Service Representative** **Location**: Windsor, Bella Vista NSW **Job Type**: Full-Time, Rostered Saturdays (at least 1 per month) **Hours**: Monday - Friday, between 8:00 AM - 8:00 PM (flexible shifts) Saturday 8am - 2pm **About Us**: We are a dynamic and customer-centric organization dedicated to delivering exceptional service and support to...

  • Customer Service Representative

    2 weeks ago

    Windsor, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Windsor location**: - **$32.25 per/h + comm.**: - **Gtd 15hrs per week (8.00am to 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone...

  • Customer Experience Officer

    1 week ago

    Windsor, Australia Hawkesbury City Council Full time

    **Closing date**: 25/05/2025 11:59 PM AUS Eastern Standard Time **Location**: Windsor, NSW **Department**: Business Transformation & Customer Experience **Employment type**: Part-Time - Be passionate. Be progressive. Hawkesbury City Council._ - ** Part Time / 24 hours per week**+ Great Team Culture**: - ** $36.09 per hour + 11.5% Super**: - ** Fitness...

  • Customer Service Team Leader

    3 days ago

    Windsor, Australia EssilorLuxottica Full time

    We are **EssilorLuxottica,** a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address...

  • Rexp Windsor

    1 week ago

    Windsor, Australia OTR Full time

    -Req #2453Reddy Express Windsor (QLD), 172 Lutwyche Rd (Cnr Taylor St), Windsor, Queensland, Australia- Share- Job description - Posted Monday, 22 September 2025, 9:30 am **Reddy Express - Customer Service Representative** OTR Group comprises of over 1000 retail, convenience, and quick service restaurants - including brands such as Reddy Express (formerly...

  • Full Time Customer Service and Sales Assistant Windsor QLD

    15 hours ago

    Windsor, Queensland, Australia Beacon Lighting Full time $60,000 - $80,000 per year

    Utilise your sales skills and passion for interior design to light up our customers' livesPermanent full time customer service and sales role available at our Windsor storeGreat work-life balance with every second weekend offComprehensive and ongoing training - no lighting experience neededJob security, performance based profit share incentives, generous...

  • Finance Officer

    6 days ago

    Windsor, Australia Hawkesbury City Council Full time

    **Closing date**: 22/06/2025 11:59 PM AUS Eastern Standard Time **Location**: Windsor, NSW **Department**: Financial Services **Employment type**: Full-Time - Be passionate. Be progressive. Hawkesbury City Council._ - ** Salary Range $84k - $101k per annum**: - ** Full-Time / 9 Day Fortnight**: - ** Fitness Passport + On-Site Parking** Hawkesbury City...

  • Customer Experience Officer

    19 hours ago

    Windsor, Australia Hawkesbury City Council Full time

    **Closing date**: 6/11/2025 11:59 PM AUS Eastern Standard Time- - **Location**: Windsor, NSW- - **Department**: General Manager- - **Employment type**: Part-Time- - **Work Arrangement**: On-site- - _Be passionate. Be progressive. Hawkesbury City Council._- - **Part-Time - Temp role to March 2026** - **Salary $67k per annum (pro rata)** - **Fitness Passport...