Change Analyst

Business Unit:
**BIS-Business Information Sol**
- Function:
**Corporate Services**
- Job Code:
**704943**

**Change Analyst**
- 12-month fixed-term contract with potential to extend
- Learn and be mentored by seasoned Change and Project professionals
- Collaborative team environment with hybrid working arrangements

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport - connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 3100 committed team members who are up to the challenge.

**About the role**

Our new Change Analyst in responsible for delivering change activities to ensure successful technical program implementation. You will support the Change Manager in creating and implementing change management plans using COBIT practices and industry standards.

**Key accountabilities include**:

- Implement change activities to support the Change Lead and ensure program success.
- Conduct change analysis and impact assessments using COBIT practices and industry standards.
- Develop and deliver change plans and reports with the Change Lead.
- Perform gap analysis to align transformation strategy and transition planning with program objectives.
- Manage stakeholders, identify and address issues, and report performance to the Change Lead.
- Build strong relationships with stakeholders to enhance project delivery and manage change impacts.
- Collaborate with business groups to translate requirements into documentation.
- Create communication materials for clear, consistent messaging aligned with corporate branding.
- Design and deliver training materials, including manuals, job aids, and quick reference guides.
- Facilitate change impact analysis and design interventions to ease staff through changes.

**About you**
- Must have at least 1 year experience successfully working as a Change Analyst
- Demonstrated experience conducting change impact assessments, with a strong background in core change programs and implementations.
- Proven experience engaging with various stakeholders, both internally and externally.
- Exemplary communication skills (written & verbal), with experience successfully developing engaging content that drives awareness and adoption of the change.
- Established experience successfully supporting the development of training materials and other enablement artefacts.

**Why V/Line**

In addition to free myki travel, we offer:

- ** Community impact** - Make a genuine difference. Work in a role that connects Victorians, every day.
- ** Huge potential** - We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity.
- ** Dynamic environment** - V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation.
- ** Collaborative team** - You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers.
- ** Flexible working** - We support flexible working. Work in a way that supports you to thrive in your role.

As an equal opportunity employer, V/Line is committed to creating a diverse, inclusive and respectful workplace and network that reflects the communities we serve. We accept and value the contributions of all our employees regardless of gender, ethnicity, sexual orientation, religion, age or disability. We are also proud to be endorsed by Work 180 as a great place for women to work, second year in a row.

We proudly acknowledge First Peoples of Victoria. We acknowledge their ongoing strength in practicing the world’s oldest living culture. We acknowledge the Traditional Owners’ lands, waters, and skies on which we live and pay respects to their Elders past and present.

At V/Line, safety is our priority. Successful applicants will undergo relevant pre-employment and medical checks to meet our safeworking standards.