Customer Service Officer

1 week ago


Hallam, Australia AMA Group Non-Drive Full time

AMA Group is the leader in collision repair, with the biggest network of facilities across Australia and New Zealand, supported by Australia’s leading distributor of vehicle parts and accessories. Our Team provides repairs for light to high-severity collisions — on everything from small private vehicles and prestige cars to commercial trucks and buses. With around 3,500 people across approximately 150 locations, we deliver outstanding customer service and get over 300,000 people and businesses back on the road every year. With AMA Group, you can go anywhere.

**The Opportunity**:
We have an exciting opportunity for Customer Service Officer to join the team at RMA Hallam.

**Role responsibilities**:

- Ensuring the environment is always customer friendly
- Greeting customers on arrival.
- Keeping our customers informed about the repair process and anticipated completion dates for their vehicles
- Contacting customer to ensure that they are satisfied with the AMA experience
- Supporting management with inventory (parts, paint, consumables etc)
- Liaise with insurance providers regarding claims/repairs

**Does this sound like you?**
- Proven experience within a Customer Service position
- Highly professional and personable with strong relationship building skills
- Strong systems experience and competent computer abilities
- Excellent verbal and written communication skills
- Ability to meet strict deadlines
- Able to work effectively and collaboratively with the team

We know that sometimes people need non-standard work hours and would be happy to discuss the options available in this role, or similar roles across our business.

**Benefits**
- Reward & recognition
- Career development and training
- Referral bonus for recommending a friend to work with us
- Discounts on parts and tools
- Uniforms
- 24/7 professional counselling for Team members and their immediate families
- Free shares in AMA Group, the only dedicated collision repair business on the ASX
- We champion our Team, because it’s our people that set us apart and drive our business' success. We focus on individual strengths and value differences to bring the best out of people, enhancing their skills and capabilities to build fulfilling careers. _

**_ No matter who you are, if you have the drive and talent to progress, when you’re part of our Team, you’re going places - APPLY NOW.
- **

Video



  • Hallam, Australia Supagas Pty Ltd Full time

    Generous Base Salary and Superannuation Guarantee - Continual ongoing support and training provided - A dynamic and autonomous Role **About Supagas** Supagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an...


  • Hallam, Victoria, Australia dormakaba Full time $60,000 - $80,000 per year

    THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITYDue to an internal move, we're seeking a motivated individual to join our Customer Service team. You will play a crucial role in our order process, by inputting purchase order data into SAP to ensure customer requirements are fulfilled. This position offers the opportunity to collaborate with internal teams,...


  • Hallam, Australia Serfloor Australia Full time

    We are a wholesaler currently working with a number of large flooring retail stores, contactors and architects throughout Australia. We are passionate about offering flooring and cladding solutions that meet the demand of today’s urban and contemporary lifestyle without compromising product quality, functionality, and service. **Your future role** We’re...


  • Hallam, Australia Woodforde Group Full time

    Hallam location | Onsite Parking - 3 month FTC | $35p/h + Super | Immediate start - Be part of a dynamic and supportive team **Your Organisation** An Australian-owned leader in their field, our client is an Engineering and Manufacturing organisation that services businesses throughout Australia and New Zealand. They specialise in developing innovative...


  • Hallam, Australia Supagas Pty Ltd Full time

    Professional Team - Systemised processes - Large Stable Business **About the Company** Supagas is a fast-growing national company, a leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases, Medical Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional "YES WE CAN" customer service...

  • Service Advisor

    3 days ago


    Hallam, Australia Autoleague Full time

    Full time Ongoing Opportunity Located in Hallam - Competitive Salary Package + Commissions - Fantastic Career Development Opportunities **About Us**: At Berwick City, we’re more than just a dealership; we’re a community dedicated to excellence in customer service and automotive expertise. With over 27 years of experience in the Melbourne area, we’re...

  • Service Scheduler

    1 day ago


    Hallam, Australia Dormakaba Group Full time

    We’re looking for a proactive and highly organised Service Scheduler to join our Pacific Service team. In this key role, you’ll help drive operational efficiency by coordinating technician schedules, managing customer communications, and supporting service operations. Your efforts will ensure a seamless experience for both our internal teams and valued...

  • Service Scheduler

    2 weeks ago


    Hallam, Australia Dormakaba Group Full time

    Hallam, VIC, AU, 3803 - Aug 12, 2025 We’re looking for a proactive and highly organised Service Scheduler to join our Pacific Service team. In this key role, you’ll help drive operational efficiency by coordinating technician schedules, managing customer communications, and supporting service operations. Your efforts will ensure a seamless experience...


  • Hallam, Australia Dormakaba Group Full time

    Hallam, VIC, AU, 3803- Dec 9, 2024**THIS OPENS THE DOOR TO YOUR FUTURE: OUR OPPORTUNITY** At dormakaba, we’re committed to providing exceptional customer support, and we are looking for a Customer Support Team Leader to oversee and enhance the operations of our support centre team. In this key leadership role, you will shape the overall customer...


  • Hallam, Australia JLG Full time

    **About JLG, an Oshkosh company** **JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training...