Office Administrator

4 hours ago

Abbotsford, Australia Gruppo Cimbali SPA Full time

Gruppo Cimbali SPA

Gruppo Cimbali Melbourne Office (world leading manufacturer of commercial espresso machines) is looking for an Office Administration Officer / Customer Service person to assist us on a temporary 12 -month full term period whilst our current full
- time team member takes maternity leave.

Gruppo Cimbali (Melbourne) is hiring

If you have ever wanted to work in the dynamic Coffee Industry, then this is the role for you

Gruppo Cimbali (world leading manufacturer of commercial espresso machines) is looking for an Office Administration Officer / Customer Service person to assist us on a temporary 12 -month full term period whilst our current full
- time team member takes maternity leave.

Our office is in Abbotsford and provides a wonderful and fun environment you will be excited to work in with plenty of flexibility despite our small & vibrant team.

The role is diverse and will ensure you are always challenged and supported. You will be part of the larger Gruppo Cimbali Asia Pacific team and business.

A competitive Salary Package on offer along with some flexibility around Working from Home.

OFFICE ADMINISTRATOR / CUSTOMER SERVICE

**Responsibilities**:

- Main Support to Branch Manager
- Customer Service; Customer Support for ANZ region; working closely with Sales Team.
- Processing Orders through CRM and Xero
- Basic Accounts Receivable and any financial bookkeeping, invoicing, quotations, reconciliation, expenses & managing Xero.
- Assist and work closely with our 3rd party Accounting team by providing reports (accounts payable, preparation of related sales and stock reports at the end of each month generated from Xero)
- Inventory Management; preparation of weekly Inventory and Sales reports as well as annual spare parts stock take.
- Managing AUS warehouse with 3PL provider (basic inventory control, forecasting and maintaining stock levels with assistance of Sales Team)
- Shipping co-ordinator: Arranging inbound and outbound shipments, preparation of all shipping documents international and domestically. Working closely with logistic forwarders.
- Assisting Sales team in collating Sales Forecasts and preparing Sales Reports.
- Assisting Branch Manager to achieve financial objectives (forecasts and monitoring annual expenditure).
- Assisting Branch Manager in the preparation of reports /presentations.
- General Administrative (helping to arrange periodic travel/accommodation for staff)
- Assisting team to manage basic office operations e.g. property, internet, maintenance, cleaners, stationery, gifting etc.

Skill Requirements:

- Experience in Customer Service
- Great interpersonal communication skills
- Ability to maintain workflow with multi-tasking
- Familiarity with Office Management procedures and basic Accounting principles
- Bachelor’s degree in Accounting or business administration experience is preferred however, a background in Bookkeeping is also advantageous.
- Demonstrate proficiency with Microsoft Excel, PowerPoint
- Knowledge of XERO, CRM or SAP packages can be an advantage however, training will be provided.

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