Administrative and Customer Service Support

1 week ago

Abbotsford, Australia MarketMakers Accessories Full time

Position Description Summary: Administrative Assistant / Customer Service
- Administrative Assistant
- An administrative assistant is responsible for providing comprehensive administrative and clerical support to ensure efficient operation of an office. The main duties include managing correspondence, scheduling meetings, organizing files, and assisting other staff. Responsibilities typically include:

- Answering and directing phone calls, greeting visitors, and handling inquiries.
- Organizing and scheduling appointments, meetings, and travel arrangements.
- Preparing and distributing correspondence, memos, and reports.
- Maintaining filing systems, databases, and office inventories.
- Managing office supplies and liaising with external vendors.Providing administrative support to managers and teams.
- Assisting with expense reports, basic accounting tasks, and document management.
- Strong communication, organizational skills, and attention to detail are essential. The role often serves as the first point of contact within the office, requiring a professional and approachable manner.
- Customer Service
- A customer service representative acts as tProviding administrative support to managers and teams.
- Assisting with expense reports, basic accounting tasks, and document management.
- Strong communication, organizational skills, and attention to detail are essential. The role often serves as the first point of contact within the office, requiring a professional and approachable manner.
- Customer Service
- A customer service representative acts as the first point of contact for customers, addressing inquiries, resolving issues, and delivering high-quality service to maintain customer satisfaction. Key responsibilities include:

- Maintaining a positive, empathetic, and professional attitude at all times.
- Handling complaints, processing orders, returns, and refunds.
- Recording and organizing details of customer interactions in CRM systems.
- Providing accurate information about products and services and escalating complex issues as necessary.
- Collaborating with colleagues and other departments to resolve customer issue

**Job Type**: Part-time

Pay: $25.02 - $35.00 per hour

Expected hours: 23 per week

**Experience**:

- Sales administration: 5 years (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 10/08/2025
Expected Start Date: 10/10/2025

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