Account Manager

Build your Career with an Industry Leader
Multi-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants, and hotels globally. We also produce premium-quality labels for high-profile brands in the pharmaceutical, durables and home & personal care sectors. Given the fact our labels are applied to wine, spirits, beverage & soft drinks bottles, food packaging, bathroom products, medicine containers, white goods, and automotive products, it is likely that you will put your hands on our labels on a daily basis. It is our labels that identify, promote, and help sell our customer’s products With 109 manufacturing sites, and 12,000+ employees, we are the Global #1 for prime labels.
About the role
An exciting immediate opportunity for an Account Manager to join our vibrant Sales team based in our Sydney plant. A great opportunity to develop & progress in your sales career and be an integral part of MCC’s world class premium label solutions.
You will be responsible for managing and growing relationships with our key clients or accounts. You will be expected to increase sales and revenue by identifying opportunities for upselling, cross-selling, and building long-term customer loyalty.
**In this exciting and varied role, you will**:

- Manage customer call cycles to new and existing customers addressing their needs and enquiries.
- Develop plans and strategies to achieve targets and objectives. This includes track and reporting of sales metrics and performance targets.
- Monitor market trends and conduct intelligence research.
- Prepare and deliver sales presentations and proposals to customers as well as negotiating contracts and pricing agreements with our customers.
- Collaborate with internal and external stakeholders and customers to ensure customer satisfaction and cost improvements.
- Stay updated on industry developments and best practices.

About you
- Account Management experience within the packaging industry. (Previous experience in manufacturing and label manufacturing preferred)
- Experience in printing and packaging would be desirable.
- Passionate about customer service.
- Cert IV in Business or similar preferred
- Experience with CRM tools.
- Can demonstrate the ability to establish & maintain positive relationships with strong written and verbal communication skills.
- Excels in organisation & time management skills and is flexible & adaptable to changing workload.
- Must have a valid drivers license.

The benefits
- Competitive remuneration
- Local & global career opportunities to development & build your brilliant career.
- Private health insurance discount
- To help employees thrive at home & at work, we offer an Employee Assistance Program (EAP)
- Employee referral program, our employees are rewarded for helping us find great talent.
- Reward & recognition programs aligned to our values and with high performance.
- Supportive & inclusive environment.
- Part of an organisation that strongly believes in sustainability goals to make a difference to our planet.

Diversity & Inclusion
At MCC, we believe what makes us unique, makes us better. We embrace & care deeply about creating a workplace where our people feel valued & empowered. We are committed to providing an environment in which everyone is included, treated fairly & with respect. We consider our people our best asset & understand the importance of bringing different perspectives. We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation, or life stage. We encourage & welcome all genders, people of disability, first nations people, LGBTQI+ community, refugees & people from culturally & linguistic diverse backgrounds to apply.