Client Service Executive

1 week ago

Pemulwuy, Australia The Consortium Clemenger Full time

Learning and Development Opportunites
- Convenient Location with onsite Parking
- Working with World Leading Brands

We are looking for a
**Client Service Executive** to join our dynamic and friendly team to build robust client relationships and look at innovative ways to add value to our client's business.

**About the Role**:
This role entails a high level of client communication, maintaining and growing client relationships, managing internal stakeholders to meet clients' needs, and to set KPI's in a fast-paced environment. You will be assisting the Client Service Manager/ Director on day-to-day client requests, requirements and orders. Ensuring that they are rapidly received, accurately processed and clearly communicated.

**Benefits and Culture**:

- **Learning & Development**:

- Ongoing training with opportunities to progress into managerial positions.
- **Dynamic company culture**:

- Enjoy a social and interactive environment where we value and reward our staff with Employee of the Month, birthday celebrations and more.
- **Work with big brands**:

- The opportunity to work with a well-established company and liaise with market leaders and consumer brands.
- **Convenient Location**:

- Onsite parking available and close proximity to Parramatta.

**Roles and Responsibilities include, but are not limited to**:

- Assisting with General Inquiries
- Weekly Client Invoicing
- Accounts Administration - Receivable / Payable
- General Administration
- Warehouse Liaison
- Passionately delivering set KPI's for clients that are assigned to you
- Building strong client and team relationships
- Working within a team environment
- Working with the stakeholders to delight consumers of the world's best brands
- Maintaining and improving account profitability

**About You**:

- Minimum of 12 months in a similar client service role (ideally working within a 3PL or a warehousing environment)
- Strong attention to detail and administrations skills
- Solid experience using the Microsoft Suite (Excel is desirable)
- A passion for delivering a high level of client satisfaction.
- You must be a team player who is happy to multitask.
- A high level of motivation, work ethic and strong personal accountability
- Outstanding interpersonal / communication skills and strong presentation skills
- A passion for logistics and fulfilment are essential.

**Who is TCC**:
We are Australia's leading sales and marketing fulfilment partner of the world's leading brands, with the aim of delighting the consumers for the world's best brands.

**How to Apply**:
If this sounds like you, please
**resume and complete a few short preemployment questions.**

A Police Check may be required for this role.

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