Program Specialist

**Program Specialist - Personal Injury NSW**

An exciting opportunity has become available in our Government Services team, and we are now seeking expressions of interest for the role of Injury Prevention Program Specialist.

As the Injury Prevention Program specialist, you will be responsible for providing strategic direction and support to employers and Agencies in achieving strong return to work outcomes and reducing claims costs through the development and implementation of effective injury prevention and employer education programs.

**It will be your responsibility to**:

- Champion a customer-centric culture through proactive relationship engagement and performance trend identification with key employer and Agency.
- Support and lead the development and then manage the implementation of injury prevention programs and solutions through data analysis, developing and implementing injury prevention programs and strategies. as well as providing and/or sourcing specialist advice to improve outcomes for mental health and physical injuries.
- Support Allianz’s ability to meet statutory and contractual requirements as well as best practice in claims and injury management.
- Support in the implementation of new products and services for the Government Services business that contribute to worker health and wellbeing and improves employer and workplace environments.
- Collaborate with manager and peers to develop and implement innovative approaches to continuously improve the end customer experience and drive change within our business.
- Comply with internal reporting requirements and deadlines including collation of information as needed.
- Ensure delivery of programs and projects on time and in budget while being compliant with project governance structures, internal and external risks and audit frameworks.
- Drive a strong risk and compliance culture, ensuring Allianz and Regulator frameworks are appropriately understood and implemented across all teams.

**Important to your success**:

- Strong knowledge of Workers' Compensation.
- Advanced ability in information analysis and trend identification.
- Demonstrated ability to develop solutions and programs utilising internal, industry and other relevant data points that make a tangible positive impact on workplace injury frequency and severity.
- Comprehensive understanding of relevant regulatory and legislative compliance requirements that impact the organisation.
- Advanced project management skills
- Experience in working with and influencing brokers and other intermediaries as well as successfully leading and participating in business development and business retention presentations and tenders.

**About us**

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

We do this through delivering a great customer experience that is the result of appreciating each other every single day, showing heart by really listening and seeing things from the perspective of others by always asking, "how can I help?".
- Allianz is committed to enabling a culture where inclusion is embedded, everyone belongs and new ideas are _
- embraced. We welcome and value talent from all backgrounds, experiences and ways of working Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role._

**Job Level**:
Professional

**Location**:

- Sydney, NSW, AU, 2000**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Australia

**Employing Entity**:
ALLIANZ AUSTRALIA SERVICES PTY LTD

**Job Type**:
Full Time or Part Time

**Remote Job**:
Hybrid working

**Employment Type**:
Permanent

**ID**:
31071