Program and Initiative Specialist

**Program and Initiative Specialist - Personal Injury | Sydney and Charlestown**

At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

**The role**

The primary purpose of this role is to support existing products and services and develop new and innovative solutions that will position Allianz as the leading personal injury provider in terms of claim and customer practices and outcomes. The role provides strategic guidance to the Worker’s Compensation business and clients, driving the operationalisation and successful implementation of existing and new injury recovery programs.

**You'll be responsible for**
- Developing, leading, and executing projects, programs and initiatives for the Government Services business that contribute to worker wellbeing and improved employer and workplace RTW outcomes.
- Leading the development and execution of strategic programs and services that reduce the commercial and human impact of workplace injuries, ensuring compliance with relevant Worker’s Compensation (WC) legislation and guidelines.
- Driving project success through collaborative leadership, stakeholder engagement and commitment to deliverables within the scope of agreed time frames.
- Researching new and emerging personal injury programs and tools from local and international jurisdictions and identifying opportunities to implement those programs within the Government Services business.
- Representing the Government Services business at industry events, forums and employer presentations. Generate awareness of Allianz’ service offerings and customer value proposition.
- Partnering with the Personal Injury Programs and Innovation team in the delivery of strategic initiatives, enhancing customer propositions across the Personal Injury Division.

**About you**
- Extensive experience in a provider management, project management or specialist role in a personal injury environment
- Comprehensive knowledge and understanding of relevant Commonwealth, State and/or Territory regulatory and legislative requirements for the businesses operating within Government Services
- Demonstrated evidence of developing and implementing claim strategies that support organisational goals and positive customer outcomes.
- Ability to manage contract negotiations and agreements to ensure favourable health, social and commercial outcomes for Allianz and Allianz Government Services customers.
- Demonstrated ability to build on and foster positive team culture and robust processes for the delivery of coaching and support of claims teams across the Government Services business.

**What's on offer?**
- Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
- An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
- Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
- Insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
- Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
- The opportunity to take part in our Employee Share Purchase Program
- own a piece of your employer.

**About Allianz**

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

**Adjustments and support**

TBA

**Job Level**:
Professional

**Location**:

- Sydney, NSW, AU, 2000**Area of Expertise**:
Customer Services & Claims

**Unit**:
Allianz Australia

**Employing Entity**: