Customer Service-inbound Calls Administrator

2 weeks ago

Brisbane, Australia Tan Lounge Full time

_**Join one of the most unique, fast paced and exciting businesses in Australia - Tan Lounge Ever wanted to be able to tan 24/7? Well now you can. Tan Lounge is Australia’s first luxury spray tan lounge that grants members access 24/7 and allows non-members to tan from 8am - 8pm, 7 days per week. **_

As part of the businesses substantial growth over the last six years, we are looking at filling a role like no other. Think Administrative Assistant cross Customer Service Extraordinaire. The purpose of this role is to assist with in-bound enquiries, contact interested leads, assist toward the business growth and the company directors.

**Your fit within the role will be dependent on your proven experience in a similar position with Tasks including**:

- Customer Service
- Telephone experience
- Liaising with Customers
- Scanning and electronic filing
- General Administration
- Highly professional individual, with exceptional written and verbal communication skills
- Ability to multitask, project manage and meet deadlines
- Ability to work independently, proactively and displaying initiative
- Previous experience as an assistant, administrative experience or customer service based role is highly favoured upon
- A highly resourceful team-player, comfortable working in a fast-paced environment, sometimes under pressure, while remaining flexible, proactive, and efficient
- Excellent time management skills and the ability to identify and lead improvements & efficiencies
- Strong computer literacy skills with the capacity to work within data management and booking software systems and the Microsoft Office 365 suite
- Proven ability to work autonomously and as part of team

**With incredible growth opportunities, this role is suited for a self-driven, ready to work, “yes” individual that is ready to grow with a business.**

**Job Types**: Full-time, Part-time, Permanent

**Job Types**: Part-time, Casual

Pay: From $100.00 per day

**Benefits**:

- Employee discount
- Work from home

Supplementary Pay:

- Commission
- Signing bonus

**Experience**:

- inbound call centre: 1 year (preferred)
- outbound call centre: 1 year (preferred)
- customer service: 1 year (preferred)
- Administrative: 1 year (preferred)

Work Location: Hybrid remote in Brisbane Cbd, QLD 4000

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