Customer Service Officer

2 weeks ago

Brisbane, Australia Drake International Full time

**Customer Service Officer**
- Positions located in accessible areas throughout Brisbane
- Long and Short Term Assignments
- Competitive Hourly Rate
- Drake International is looking for personable and professional Customer Service Officers for upcoming temporary assignments across a range of industries and locations.**Responsibilities of the role**:

- Respond to high volume of inbound calls
- Providing a high level of customer service for incoming calls
- Ascertain the nature of requests and manage in an appropriate manner in accordance with policy and procedures
- Complete administrative tasks in a timely manner

**To be successful in this role you will have**:

- Ability to handle enquiries with different complexities
- Outstanding customer service skills.
- Excellent written and verbal communication skills 'High attention to detail and time management skills

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