Customer Service Administrator

1 day ago Be among the first 25 applicantsDirect message the job poster from Glass OutletGlass Outlet is a national supplier of innovative building products for trade-only customers, including glass, aluminium fencing, balustrading, screening, and shower screens.
With a strong reputation for quality and service, our Virginia depot in Perth is a one-stop solution for trade customers' building material needs.About the RoleWe're seeking a motivated and customer-focused individual with strong office administration, customer service, and trade sales skills to join our team.As a key point of contact for trade customers, you will:Process sales orders, invoices, and stock enquiriesManage customer enquiries by phone, email, and in personAssist with freight scheduling and delivery coordinationSupport day-to-day office administrationActively build client relationships and provide product advice to drive trade salesKey ResponsibilitiesGenerate picking/packing reports for warehouse & production teamsProcess trade sales orders and payments (cash, EFTPOS, credit card)Provide product knowledge and upsell tailored solutionsCoordinate freight scheduling with internal and third-party providersHandle inbound calls and emails for orders and enquiriesGeneral office and administration supportSkills & ExperienceCustomer service or trade sales background (building products, logistics, or related industries desirable)Strong organisational and time management skillsAbility to multitask with accuracy and efficiencyConfident using Microsoft Word, Outlook, and sales/dispatch systemsKnowledge of warehouse distribution or stock movement is advantageousWhat We OfferCompetitive salary packageStaff discounts across our extensive product rangeComprehensive on-the-job training and supportOpportunity to grow with a fast-expanding business If you're a dynamic, enthusiastic individual ready to contribute to a growing company, we'd love to hear from you.
Apply now and be part of the Glass Outlet team
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