Customer Service Administrator

Operations Brisbane Part-time

28/7/2025

An autonomous role

Part time position 9-3pm

Opportunities to grow and develop within the role

**Join our amazing team at CMTP as the Customer Service Administrator**

Do you enjoy being the go-to person? Are you the organisational genius in your friend group? Do you like working autonomously? If so, we want you to apply

**What's the Job About?**

As the Customer Service Administrator located in Brendale, you’ll be the glue that holds everything together Administration is the focal point of this role and on top of that, you’ll be in charge of keeping our office organised, basically you’re the office superhero we’ve been waiting for

Please note, this roles main function will be administration with limited face to face customer interaction. Whilst customer service will be important on the phones, the focal point is centered around administration.

**What You'll Be Doing**:

- Receipting of incoming goods and creating delivery dockets
- Managing invoices and entering processing claims like a pro, ensuring everything runs like clockwork
- Preparing sales orders, liaising with customers regarding the deliveries, making their heads spin with your great customer service skills
- Being on the phones daily, talking to customers, answering inbound calls and making outbound calls
- Assisting in organising team events, safety committee meetings, analyse monthly stocktake figures, input daily production data to make sure the team stays on course
- Being the go-to person for all things administration

**What We’re Looking For**:

- A positive person with a can-do attitude
- A person who enjoys working autonomously with limited face to face customer interaction
- Exceptional administration and organisational skills
- Fantastic attention to detail
- A master of Microsoft Office
- Great communication skills—both written and verbal
- A skill in multitasking and thriving with variety

***What’s in it for You?**
- Fantastic part time work hours
- A role with so much variety no day will be the same
- Amazing staff discounts to many major retail stores - JB Hifi, Woolworths, Kmart, Coles, Big W
- Opportunities to grow, learn, and take on new challenges
- A team that works hard but knows how to have fun
- A rewarding salary and stable family run national organisation
- Paid training and development
- Social Events such as Warehouse BBQ’s
- An employee reward and recognition program
- An employer funded confidential counselling

**About CMTP**:
From humble beginnings, CMTP was founded in 1976 and it is now one of Australia’s leading manufacturers of protective packaging and movability systems, with twelve sites across Australia. At CMTP we are renowned for being down to earth, hardworking people who value safety and creating a great environment for you to flourish in.

**Ready to Join the team?** If you think you have what it takes to be our next Customer Service Administrator, we’d love to hear from you Send your resume and a cover letter telling us why you’re the perfect fit by clicking the**
**APPLY Button**

Join CMTP

CMTP is a growing, national family run business that has been around for 44 years offering stability, security and a safe environment for all employees. In addition, we have a diverse team, a great culture and excellent opportunities making CMTP an exciting place to work - a place where you can grow, thrive and where we value and prioritise working together and sharing ideas are encouraged.

We strive to create an environment where employees feel engaged and valued. At CMTP we care about our employees in the same way that we care about our customers. We support and encourage our employees with a wide range of professional and personal support to strengthen their overall well-being.
- CMTP has a rewarding career ready for you in a supportive, down to earth and fun team where our core values are always promoted. By living the CMTP core values our people make CMTP a truly great place to work.

Competitive Salary CMTP offers a highly competitive salary and above award hourly rates and excellent conditions in a safe and secure environment. Learning and Development Employees are offered a range of training packages that may include Lean Training, Leadership and Management Development training, Health, Safety and Wellbeing training packages just to name a few. Health and Wellbeing We offer a range of wellbeing initiatives as well as access to our Employee Assistance Program, including free, confidential counselling sessions for employees and their immediate family members. Diversity and Inclusion We want you to feel part of our team. We are a company that promotes workplace diversity and inclusion within a caring, fun, down to earth and supportive environment.