Customer Service Representative

5 days ago

Brisbane, Australia Kennedy Reid Full time

Immediate start - you must be available immediately and WHVs welcome to apply
- CBD location - full time work in the office
- Temporary assignment for 3 months - potential to extend or go permanent
- **Immediate start - you must be available immediately and WHVs welcome to apply**:

- **Brisbane CBD location - full time work in the office**:

- **Temporary assignment for 3 months - potential to extend or go permanent**

**Our Client**
Our client is an established organization in the travel insurance industry. They have been providing travel insurance services to Australians for over 25 years on both a national and international scale. They are currently seeking a Customer Service Representative to join their team on a temp to permanent basis.

**The Contract**
The assignment will commence immediately for approximately 3 months with a potential to go permanent. We are looking for a reliable, customer-focused individual who can assist customers in need.

**The Role**
As a Customer Service Representative/Administrator, your duties will include but not be limited to:

- Answering inbound calls from travelers in crisis
- Providing adequate customer service
- Processing paperwork and updating databases
- Ad-hoc administration as required
- **Location: Brisbane CBD**:

- **Hours**:Monday to Friday between 7:00am and 7:00pm (37.5 hour week)**

**You**
In order to be considered for this role, you must have the following:

- Previous experience in a call center/customer service or administration role is ideal
- A passion for customer & client services
- Excellent communication skills and phone manner
- Immediate availability

**How to Apply

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