
Claims Consultant
1 day ago
_No insurance experience required_
- _ Sharp eye for detail_
- _ Well grounded negotiation and communication skills_
- _ Able to deal effectively and confidently with conflict _
- _To provide a personalised, seamless customer experience for at fault TP’s by educating, negotiating and providing appropriate solutions for their circumstances._
- _ To ensure the best possible recovery outcome occurs by proactively contacting our TP’s customers to obtain critical information_
- _ To ensure that all recovery opportunities are managed to the fullest extent by maximising the contact rates with TP’s_
- To establish contact with third parties through a strategy process to confirm claim details, identify liability, triaging of claims ,and managing recovery of uninsured claims whilst achieving cost effective and quality claims handling through robust relationships with team members, internal and external service providers._
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Home Claims Consultant
2 days ago
Kawana Waters, Australia Auto & General Holdings Full time**The role**: Do you enjoy helping people? We are looking for a friendly and enthusiastic person to join our team as a Home Claims Consultant. In this role, you will help customers with their home insurance claims and provide excellent service. If you like building relationships, solving problems, and giving great service, this job is perfect for you! As a...
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Motor Claims Consultant
1 day ago
Kawana Waters, Australia Auto & General Insurance Full time**The role** When accidents happen, our customers need a reliable set of hands to manage their insurance claim. As a Motor Claims Consultant you will guide our customers through the claim process and bring simplicity to a stressful situation. **This very important role provides you the opportunity to**: - Open the door to your new career in the insurance...
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Home Claims Consultant Kawana
1 week ago
Kawana Waters, Australia Auto & General Insurance Full time**About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. **The role** The Home...
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High Care Senior Motor Claims Consultant
1 week ago
Kawana Waters, Queensland, Australia Auto & General Insurance Full time $90,000 - $120,000 per yearThe role:As our new High Care Senior Motor Claims Consultant, you will be managing a portfolio of end-to-end motor claims for customers experiencing vulnerability and/or a traumatic claim event that present in varying levels of complexity. You will be responsible for delivering an exceptional customer claim experience balanced with the accurate application...
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Team Leader Motor Claims
1 day ago
Kawana Waters, Australia Auto & General Insurance Full time**The Role**: An exciting opportunity exists for a motivated and driven individual to step into the Team Leader role leading a group of specialist Motor Claims Consultants. The role is responsible for leading a team of Motor Claims Consultants, who each manage their own portfolio of claims, with the key focus of this position to manage costs whilst...
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Team Leader Motor Claims
2 weeks ago
Kawana Waters, Australia Auto & General Insurance Full time**The role** As our new Motor Claims Team Leader, you will be responsible for leading, motivating and developing a team of Motor Claims Consultants. You will: - Develop, coach, and motivate a team of Motor Claims Consultants including daily coaching to ensure Consultants maintain skills, competencies & provide a high standard of service - Prioritization...
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Team Leader Motor Claims
2 weeks ago
Kawana Waters, Australia Auto & General Insurance Full time**The Role**: An exciting opportunity exists for a motivated and driven individual to step into the Team Leader role leading a group of specialist Motor Claims Consultants. The role is responsible for leading a team of Motor Claims Consultants, who together manage a portfolio of claims, with the key focus of this position to manage costs whilst delivering...
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Team Leader Home Claims
1 week ago
Kawana Waters, Australia Auto & General Insurance Full time**About us** At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. **The role** Auto &...
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Team Leader Home Claims
2 days ago
Kawana Waters, Australia Auto & General Holdings Full time**About us** **At Auto & General (A&G), we provide smarter products and solutions to safeguard our customers in their time of need. Our range of general insurance products protect customers on the road, at home and on holiday with various Car, Motorcycle, Home, Contents, Pet and Travel Insurance products as well as Roadside Assistance. **The role** Auto &...
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Team Leader Technical Motor Claims
1 week ago
Kawana Waters, Australia Auto & General Insurance Full time**Our perks** - **Extra leave**: - Enjoy additional leave days on us! You’ll receive a paid ‘ME’day andone paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year. - **Paid parental leave**: - We support our new parents with paid parental leave and other benefits. - **Workplace giving**: - If...