Support Officer

7 days ago

Perth Eastern Suburbs, Australia Australia Red Cross Full time

Ongoing role - Part time hours (30.4 per week)
- East Perth based + hybrid working
- Join the world's largest humanitarian movement

About Red Cross
Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.
About the role
The Support Officer - Community Mobilisation provides vital customer service, administrative, training and systems support that underpins the volunteer and member experience at Red Cross.
This role provides support including inbox management, volunteer and member enquiries as well as branch support.
What you will bring
- Thorough administrative skills and database experience
- Strong customer service skills with the ability to prioritise work and service requests
- Ability to train and build the capacity of others in systems and processes
- Great interpersonal skills with the ability to work with a diverse range of people
- Strong commitment to Reconciliation
- Ability to manage multiple tasks and deliver outputs within specified time frames
- Ability to work under general supervision, autonomously and as part of a team within a matrix structure
- Ability to assess, evaluate and solve problems by reference to procedures, methods and instructions
- Ability to exercise judgement and initiative within defined policies and practices

Compliance Requirements
A clearance to work with children and a Drivers licence is required for this role.
Benefits that act for you, while you act for humanity
**Financial wellbeing**: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
**Health & Wellbeing**: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.
**Work/Life Flexibility**: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options
**Career development**: Access to ongoing learning, training, and development courses
Further information
This role is covered by the Social, Community, Home Care and Disability Services Award - Level 3. Remuneration from $73,823.36 + superannuation + access to salary packaging.
Applications must be submitted online prior to 11:55pm AEST on Thursday 12 September 2024 to be considered for this role.
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

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