Base Support Officer

2 weeks ago

Perth, Western Australia Randstad - Business Support Full time $50,000 - $55,000 per year

Your New Company

This is an amazing opportunity for an experienced Administrator working in the Aviation industry. Our client is an iconic Australian brand and a global leader in the aviation industry. With a strong focus on safety, innovation, and customer service, the company offers employees a unique opportunity to build a long-term career with a prestigious and well-respected brand. You'll be part of a team that's at the heart of Australian travel and is committed to shaping the future of aviation.

Your New Role

The Base Support Officer reports to the Flight Operations Base Manager and provides logistical/general administration support to the Flight Operations Department. The Base Support Officer is responsible for maintaining Flight Crew personnel records (excludes training records) and is the first point of contact for all Flight Crew requiring administrative related support (such as leave, allowances,uniforms).

Your Responsibilities:

  • Maintain Flight crew database including master crew details file, and individual personal files.
  • Process Change in Employment Forms, update Workday profiles and produce notifications to all relevant stakeholders.
  • Approving and processing Flight Crew meal claims, uniform alteration expenses, Loss of License Insurance, and other miscellaneous expenses.
  • Approving and processing Flight Crew allowance claims for various duty travel trips.
  • XSP ferry, SIN/MEL training.
  • Approving and processing of Flight Crew Incentive Personal Day (IPD) payment.
  • Processing all Sick Leave, Bulk leave/Ad-hoc leave and Parental Leave for Flight Crew.
  • Process Flight Crew uniform orders both new and replacement, subsequent returns and exchanges. Disposal of returned uniforms.
  • Request Lounge access cards and maintain record of expiry dates - issuance of duty travel letters for new joiners.
  • Maintain record of Flight Crew special meal request.
  • Administer Flight Crew AVMED expiries and allocation of AVMED Day
  • Assist with ADHOC projects across Flight Operations.
  • Diary management for the GMFO.
  • Provide secretarial support to the Manager Flight Operations through taking minutes, organising (booking) meetings, setting up diaries and calendar entries etc.
  • Provide daily update on the utilisation of Flight Crew from their RDO and sickness for reporting to the GMFO in DCI.
  • Coordination of Duty Pilot roster and system programming.
  • Monitor and Action SHR FlightOps mailbox.
  • Assistance with onboarding of new crew and also Resignation finalisation.
  • Updating of rosters within Iflight
  • Green crew & Bars process / monitoring.
  • Assistance with Workforce Planning roster build preparation by additions to Smartsheet and maintenance of WFP Crystal Ball.
  • Low level project work such as coordinating the office move and roll out of new uniforms

Benefits to You:

  • $50.00-$55.00 PH + super
  • Monday to Friday hours
  • 3-6 month contract with the chance of extension.
  • Be part of diverse and inclusive company culture.
  • Opportunity to advance your knowledge with a prestigious and well-respected brand
  • Weekly pay.
  • Employee benefits.

How to Apply:

If you feel like this Base Support Officer role is for you, please email your resume to or for a private and confidential conversation please call Charlene on

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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