Change Lead

4 days ago

Melbourne, Australia State Trustees Limited Full time

Location: Melbourne | Western Metropolitan

Job type: Full time / Until 30 June 2025

Organisation: State Trustees Limited

**Salary**: $116,847 - $168,894

Occupation: Community Services

Reference: VG/CS/1817216E
- **Footscray, Bendigo or Dandenong with flexible work from home/office arrangement**:

- **Fixed Term until 30 June 2025**:

- **Requirement to regularly be present at the Footscray office**:

- **Applications close 16 September 2024**

**About Us**

State Trustees provides Victorians with financial and legal assistance during all stages of their life, including specialised services and products such as Will Writing, Powers of Attorney, Executor Services, Trustee Services, and Personal Financial Administration.

**About the Role**

In this pivotal role, you will lead and implement organisational change management strategies for a series of projects designed to transform the way we deliver services to clients and contribute to a positive experience for our employees. Most notably you will support the transition from a legacy Oracle platform to Salesforce CRM.

You will focus on implementing project deliverables, work in collaboration with others and support front line leaders to deliver the change management strategies.
If you're and experienced change practitioner who has led and implemented large scale change programs, this is deal for you.

**Skills & Experience**
- A record of achievement in planning and managing the development, implementations and delivery of change management programs in a complex organisational environment within tight timelines
- Experience in leading organisational change as part of the project team, on at least one implementation of a Customer Relationship Management (CRM) system or similar significant project that spans technology and people/process.
- Experience in completing change impact analysis and designing meaningful change interventions.
- Strong stakeholder engagement, negotiation and conflict resolution skills, with the ability to influence executive decision-makers
- Experience in understanding internal and external stakeholder objectives and translating them into change management interventions
- Highly effective written and verbal communication skills
- Ability to collaborate on achieving outcomes, ensuring business readiness for adoption and sustainability of change programs
- Flexible and adaptable; able to work in ambiguous situations

**Employee Benefits**
- One-off work-from-home set up payment
- Career development
- Health and well-being programs
- Flexible working conditions
- Education assistance
- Purchased leave
- Employee assistance program
- Reward and recognition program
- Free Will preparation
- Retailer discounts
- Charitable workplace giving
- Employee social club

**Our Culture**

For our clients, our people and the Victorian community, we demonstrate Care, Unity, Passion - we are here, we work together, and we bring our best.

**How to Apply**

We are an Equal Employment Opportunity employer committed to fairness, diversity and respect. As such, we will respond to requests for reasonable adjustments from applicants with disabilities.

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