Change Lead

**Req ID**: 87108
**Department**: Insto Ops Change
**Division**: Institutional
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.
About the Role
As the Change Lead, you’ll play a key role in helping the Institutional Operations Data, Digital & Automation team. This role is responsible for ensuring that the people and organisational impacts of projects and change efforts are effectively managed, thus helping projects to meet business, schedule and budget objectives.
You will also be responsible for the rollout of the Digital Backbone agenda working with the key interface between the project, the Chief Operating Officers/their delegates, and stakeholders of the relevant functions in ensuring the change is delivered in a smooth and successful manner.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Location**: Can be based in Melbourne or Sydney
**Role Type**: Permanent, Full-time
What will your day look like?
**As a Change Lead, you will**:
Strong domain knowledge on customer onboarding, services, products and channels of ANZ
Ability to appreciate difficult problems and work autonomously on tasks with a moderate complexity, works collaboratively as part of a team and clearly represent consolidated findings.
Experience and high level of expertise in all aspects of automation and digital project & programme life cycles
Experience of interacting at senior levels and ensuring credibility is maintained through solid delivery against commitments
Experience of working in Implementation/Change Manager experience in Financial Services
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
What will you bring?
To grow and be successful in this role, you will ideally bring the following:

- Proven experience in change management experience
- Strong people leadership experience in leading and mentoring teams - you recognise the value different perspectives and skills your colleagues bring
- Demonstrated experience in delivering across a portfolio of change within a complex and fast paced environment
- Experience in producing, consulting on, and following through on change management strategies, and training and communications plans
- Excellent communication and interpersonal skills, with the ability to influence outcomes at all levels and build solid relationships with stakeholders
- Risk awareness and critical thinking to drive better outcomes that protect our customers, stakeholders, and ANZ
- Strong analytical skills, with the ability to turn data and technical information into business insights
- Comfort with uncertainty and changing priorities, and a high level of self-motivation and initiative
- Passion for continuous improvement and growth, with a desire to contribute beyond your current skillset

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
03/03/2025, 11.59pm, (Melbourne Australia)