Receptionist/ Student Service

**Receptionist/Student** **Service**

ILSC & Greystone College Melbourne seeks an enthusiastic Receptionist to join our friendly, supportive team at our Melbourne CBD campus, in a varied and challenging role.

This position is for an immediate opening.

The Receptionists are responsible for student services/reception department as follows:

- Acting as the face for the school and greeting students, staff and visitors
- Answering the phone, transferring calls and taking messages
- Helping students/visitors with questions, issues and concerns
- Preparing student orientation and intake documents
- Managing textbook inventory
- Updating school’s academic management system (Moodle and school database)
- Helping students with questions and problems and/or leading them to the correct department
- Petty Cash management
- Printing ID cards, certificates and letters of completion
- Digitizing & filing student academic documents (passports, visas etc)
- Updating PRISMS site with student information
- Assisting the director & academic directors with assigned tasks
- Ordering and managing stationary and school supplies
- Doing coffee and/or snack runs for guests
- Ensuring the reception desk is clean, neat and tidy and free from clutter
- Ensuring the school is neat and tidy
- Attending general staff and team meetings and training sessions as assigned

ILSC & Greystone College Melbourne builds lives and careers through education at our campuses in Adelaide, Brisbane, Sydney and Melbourne, as well as in Canada and India. We pride ourselves on our inclusive, creative and energetic atmosphere. Our mission is to provide staff and students with transformative work and study experiences, and we are looking for passionate and like-minded individuals to join our team.

**Essential Selection Criteria**:

- Experience working in an international college and/or school
- Demonstrated customer service skill and experiences
- Outstanding organisational skills
- Excellent communication and interpersonal skills
- A passion for education and sensitivity to the cultural and language issues facing our overseas students
- Ability to work independently and as part of a team
- Fluency in written and spoken English is a must

**Work Hours**:
Full Time (38 hours per week), Monday to Friday, 10am to 6pm.

ILSC Education Group has a commitment to Corporate Social Responsibility, and a thriving activities program, and we support the participation of employees and students.

Application must include a cover letter, with details of recent relevant business experience and updated Resume or CV.

Only successful applicants will be contacted for an interview.

**About ELS, ILSC & Greystone College**

A world leader in language education & vocational training, ILSC Education Group, which opened its first language school in Vancouver, Canada in 1991 and Greystone College in 2002, offers life-changing educational experiences in Canada, Australia, and India, some of the world’s most attractive and popular English-speaking work and study destinations. Since opening its first school in Vancouver, BC, Canada, ILSC has become a world leader in language and career training and has grown to include 8 incredible locations around the world, in Vancouver, Toronto and Montréal, Canada; New Delhi, India; and Brisbane, Sydney, Melbourne, Adelaide and Perth, Australia.

In early 2022, ILSC Education Group joined forces with ELS Education Services, bringing together over 100 years of combined experience delivering life-changing learning experiences to international students. Since 1961, when ELS Educational Services opened its first school in Washington DC, ELS has developed a global reputation for delivering top-quality English language programs. ELS now has the most extensive network of on-campus English language programs and University partners, across the USA.
- Our mission is to provide our global community with transformative learning, living and work experiences by offering the finest language, career and higher education programs._

**Our Core Values**
- **_PASSION:_** To enrich & transform people’s lives
- **_INNOVATION:_** To evolve through creativity & diversity
- **_RESPECT:_** To treat everyone with compassion & dignity
- **_COLLABORATION:_** To build community & achieve more together
- **_INTEGRITY:_** To act responsibly & ethically in everything we do

ELS, ILSC and Greystone College are committed to providing a barrier-free environment and are proud to be Equal Employment Opportunity and Affirmative Action employers. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.