Receptionist/student Services Officer

**About the business and the role**

Greenhill Education Group Australia Pty Ltd trading as RGIT Australia is a leading vocational education provider in Australia and one of Australia's most competitive providers. With a founding principle of delivering excellence in training, RGIT Australia is proud to offer a learning environment that pays particular attention to quality teaching, student welfare and to fostering equal educational opportunities for students of all ages.

RGIT Australia, situated in Melbourne’s CBD, is looking for a highly motivated and dedicated Receptionist/Student Services Officer to work within the Institute’s Student Services Department.

This is a **full-time** position (Monday to Friday, 9 am-3.30 pm).

**Position responsibilities**
- Manage the front reception area
- Practice satisfactory customer care procedures in personal interactions
- Assist with daily maintenance of campus operations and services
- Process student documentation
- Maintain student information in the student management system
- Process student class attendance records and course progress records
- Assist in preparation of student events, such Orientation days
- Resolve students’ queries, and provide them with assistance and guidance in accordance with the Institute’s procedures
- Maintain confidentiality, composure, and professionalism at all times

**To be considered for this position, applicants need to have the following**:

- Minimum Certificate III in the field relating to office administration
- Minimum 1 year experience in general office administration and/or 1 year experience in student administration
- General basic level capability to use Microsoft software and Google drive suite
- Basic written and verbal communication skills
- Basic ability to easily mix well with others and satisfactorily carry out tasks in liaison with colleagues
- Ability to maintain a professional and friendly persona during encounters with stakeholders
- Effective and efficient time management and organisational skills
- Accountability for personal work performance
- Attention to detail
- Effective and efficient problem solving

**To be successful in this job** you will be a highly motivating and engaging individual with outstanding presentation skills that set you apart from others. You will have a proven track record of working effectively with others in a work environment with demonstrated highly developed oral and written communication skills.

This position offers excellent career opportunities in a friendly and supportive work environment.

If you believe you are qualified and suitable for this position, please submit your cover letter together with your resume.

**Job Types**: Part-time, Full-time

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday

Application Question(s):

- Which of the statements best describes your right to work in Australia?

Do you have customer service experience?

Do you have experience working for a registered training organization (RTO)?

How much notice are you required to give your current employer?

How many years of experience do you have as an office administrator?

Do you have experience in a role that requires relationship management experience?
- Do you have customer service experience?
- Do you have experience working for a registered training organisation (RTO)?
- How much notice are you required to give your current employer?
- How many years' experience do you have as an office administrator?
- Do you have experience in a role which requires relationship management experience?
- What's your expected annual base salary?

**Speak with the employer**
+91
(+61) 0423 745 888