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Small Business Lending Specialist
3 weeks ago
**Req ID**: 93547
**Department**: National Business Centre
**Division**: Australia Commercial
**Location**: Melbourne
About Us
Business banking at ANZ is about relationships and teamwork. It’s how we anticipate and support our customers’ needs whether they’re starting, running or growing their business. And it’s how we support each other to succeed.
About the Role
This role leads to many career pathways within commercial banking and across the rest of ANZ. Whichever pathway is right for you, there are inspiring leaders and tailored learning opportunities to give you the skills and accreditation you need to go after it.
**Role Location**: 833 Collins Street, Docklands VIC 3008
**Role Type**: Permanent. Multiple roles available.
**Schedule**: Full Time (40 hrs/week)
What will your day look like?
**This Small Business Lending Specialist is accountable for**:
- Actioning incoming calls and digital opportunities by conducting needs-based conversations
- Providing tailored solutions and recommendations to fulfill a customer’s end-to-end requirements
- Taking ownership of customer issues, resolving them and recording discussions for future reference
- Identifying additional customer needs and referring the customer to an appropriate channel
- Collaborating with the team to contribute to a high-performance culture
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
- Ability to support customers by understanding their needs and informing them about relevant products or services, and providing considered options, that meet those needs.
- Managing a process end-to-end to achieve a customer outcome.
- Knowledge of small business operations, transaction banking and working capital solutions.
- Proficiency in credit assessment and management.
- Ability to identify and pursue new commercial opportunities
- Knowledge of financial terminology, financial statements (such as Profit and Loss, balance sheets and cashflow statements) and the principles behind financing
- Knowledge of lending and cashflow needs and solutions
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
28/05/2025, 11.59pm, (Melbourne Australia)