Ict Service Desk Analyst

1 week ago

East Perth, Australia Talent International Full time

**Job Details**:
**Location**

East Perth

**Salary**

Negotiable

**Job Type**

Full Time

**Ref**

BBBH99117_1677554631

**Contact**

James Hardley

**Posted**

about 4 hours ago

**_Core requirements of the role:_**
- Allocates, monitors and resolves Incident and Service Requests
- Triage support services for all incoming service request
- Incident management activities with the use of their ITSM tool ServiceNow
- Remote support services to users across the metro area and regional WA

**_ Experience required:_**
- Awareness of IT Service Management best practices, methodologies and frameworks (e.g. ITIL, SIAM etc).
- Experience in delivering, maintaining and supporting end-user standard operating environments across a range of devices with a focus on Microsoft technologies.
- Experience supporting and provisioning end-user hardware
- Ability to work independently and within a team
- Excellent interpersonal skills

**_ What's on offer:_**
- Supportive team environment
- Strong team foundation, with formal onboarding process to make your entry as smooth as possible
- Great package (well above market rate)
- End of trip facilities

**_Interested?_**
- Due to the immediate nature of these positions only Perth based candidtes will be considred._

For further enquiries please call 0490 888 243

  • Service Desk Analyst

    1 week ago

    Perth, Australia HAYS Full time

    State Government organisation is seeking a Service Desk Analyst. **Your new company** The position is for a Service Desk Analyst, who provides ongoing support, technical skills and experience to deliver, maintain and support end-user standard operating environments. **Your new role** - Awareness of IT Service Management best practices, methodologies and...

  • Service Desk Analyst

    2 days ago

    Perth, Australia HAYS Full time

    Exciting chance for a Service Desk Analyst to join a State Govt client on a 6-month contract Your new company **IT Support Analyst**: Exciting chance for a Service Desk Analyst to join a State Govt client on a 6-month contract **Your new company** A leading organisation, with a reputation for excellence in the industry. **Your new role** As a Service...

  • Service Desk Analyst

    1 day ago

    Perth, Australia Peoplebank Full time

    Location: - Perth CBD- Job Type: - Contract- Posted: - 9 minutes ago- Contact: - Alson Fernandes- Discipline: - General IT - Reference: - 260382**Service Desk Analyst** - Initial 6-monthcontract in the Perth CBD - A chance to work in the mining industry sector - Seeking Level 1 support of Microsoft environments **About the company**: A highly reputed WA...

  • Service Desk Analyst

    2 weeks ago

    Perth, Australia Finite Full time

    Location: - Perth- Job Type: - Contract- Specialisation: - Help Desk & IT Support- Salary: - Negotiable- Reference: - CR/025172_1707200834- Contact: - Katie Griffin- **ROLE DESCRIPTION / JOB TITLE** The position is for a Service Desk Analyst, who provides ongoing support, technical skills and experience to deliver, maintain and support end-user standard...

  • Service Desk Analyst

    6 days ago

    Perth, Western Australia Hudson Australia Full time

    Our client is a Local Government Department currently seeking a temporary Service Desk Analyst who has experience in troubleshooting desktop operating systems and office suites and providing support with comprehensive knowledge of Incident, Service Request and Problem Management ITIL processes.**Role Objective**:Provide assistance, information and support to...

  • Service Desk Team Leader

    7 days ago

    Perth, Western Australia beBeeLeadership Full time $60,000 - $124,999

    We're looking for a team leader to join our IT department.The successful candidate will be responsible for leading a team of service desk analysts, providing guidance and support to internal and external customers with ICT problems and issues.Key responsibilities include:Contributing to the delivery of IT service managementProviding people leadership, staff...

  • Service Desk Analyst

    7 days ago

    Perth, Western Australia Service Stream Full time

    time left to apply End Date: September 11, 2025 (28 days left to apply)job requisition id JR-Primary LocationPrimary LocationWA - WelshpoolJob Description SummaryNew opportunities in Melbourne VIC and Welshpool WAAbout the RoleWe have new opportunities available to join us at Service Stream as aService Desk Analyst.This is a great platform for someone...

  • IT Service Desk Analyst

    3 days ago

    Perth, Australia Aurec Human Capital Group Full time

    **What You'll Be Doing**: - Provide level 1-2 IT Support. - Assist with hardware and software problems, providing technical support. - Respond and Resolve Service Desk support tickets to meet SLAs. - Escalate complex ICT issues to Senior IT team members. **Must have**: - Excellent written and verbal communication skills. - Must be an Australian Citizen or...

  • It Service Desk Analyst

    2 days ago

    Perth, Western Australia Aurec Human Capital Group Full time

    **What You'll Be Doing**:- Provide level 1-2 IT Support.- Assist with hardware and software problems, providing technical support.- Respond and Resolve Service Desk support tickets to meet SLAs.- Escalate complex ICT issues to Senior IT team members.**Must have**:- Excellent written and verbal communication skills.- Must be an Australian Citizen or Permanent...

  • Service Desk Analyst

    1 week ago

    Bentleigh East, Australia Officeworks Full time

    **Title**:Service Desk Analyst**: - Location: Bentleigh East, Victoria, AU**About us**: At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative....