Coordinator, Academic Services and Administration

The purpose of this position description document is to provide you with a clear understanding of your role,
and how that role fits within Melbourne Institute of Technology (MIT) as an organisation. This document
provides an outline of your key areas of accountability and desired outcomes from satisfactory performance of
the role. It does not provide an exhaustive list of tasks and activities that are required to be performed in order
to fulfil the role.

**POSITION DETAILS**

**Position Title**:Coordinator, Academic Services and Administration

**School / Division**:Academic Services

**Classification **Educational Services (Post - Secondary Education) Award 2010. General Staff Level 7.1

**Employment Fraction **Full-time

**Campus**:Melbourne

**ROLE**

The Coordinator, Academic Services and Administration will coordinate the administration of the Academic
Department to deliver operational excellence across its academic responsibilities, help to formulate and
implement academic policies and procedures, coordinate the academic administration staff and act as an
academic secretary for the Executive Dean. The position is responsible for academic student administration,
coordination, counselling and student services. This would include the development of action plans, and their
effective implementation, to support achievement of operations’ strategic objectives. The CASA reports to the
Campus Director

**MIT VISION AND GOALS**

Founded in 1996, Melbourne Institute of Technology (MIT) has grown dynamically as one of the leading private
higher education providers in Australia with campuses in Melbourne and Sydney. MIT is a teaching only Higher
Education Institution. Our vision, mission, values and goals as approved by the MIT Board of Directors in
December 2017 are set out below.

**Vision**

MIT continues to be a leading private higher education provider nationally and internationally by proactively
developing innovative educational programs to meet industry needs and by a commitment to inspire
tomorrow’s graduates.

**Mission**

MIT, through its higher education programs and personalised and transformational student experience,
provides the opportunity for individuals to access knowledge and to enrich and transform their futures.

**Values**
- Excellence in teaching and learning;
- Integrity;
- Accountability and

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- Transformational Change

**Goals and Priorities**
- Develop and deliver innovative programs that meet industry and market needs;
- Provide inclusive, service-oriented culture focused on student outcomes;
- Raise our profile and the impact of our teaching and learning, and student engagement with our
- stakeholder and- Provide inclusive, innovative and responsible education.

**Enabling Elements**:

- Our people
- Technology

**MIT ORGANISATIONAL STRUCTURE**

MIT business model comprises four (4) key focus areas as guided by its vision: Academia, Finance, Marketing,
and Operations. Our organisational structure is designed to ensure each of these areas is fully resourced.

Our Executive Management Team is responsible for the development of our strategic plan and effective
implementation of strategies across all business areas. It comprises of our:
- Chief Executive Officer
- Managing Director
- Executive Dean and
- Group General Manager & Human Resources Director

**RESPONSIBILITIES**

The Coordinator, Academic Services is responsible for ongoing effectiveness and efficiency of the academic
administrative services to sustain quality within budget guidelines for MIT Melbourne. This responsibility
incorporates the areas as set out below.

**Area Outcomes**

Administration activities (including Ensure the following activities are performed:
responsibility for managing, monitoring - Efficiently retain all data accurately and in accordance with approved
and implementation of relevant policies and procedures
academic policies, Federation University - Facilitate compliance with Partner Institute’s (FedUni) policies and
(FedUni) and MIT administration procedures in matters relating to student academic services
management, appeals, professional - Facilitate compliance with all partner and other regulatory bodies (as
development organisation, academic applicable)
misconduct, plagiarism, special - Facilitate system compliance (ensuring appropriate access to
consideration, monitoring staff administrative staff)
scholarship and the 5-year unit planner)

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Service streams (including academic Ensure provision of high quality services that:
staff orientation; Reception; Student - Comply with policies and procedures of MIT and the partner institute,
academic counselling/intervention FedUni, as applicable
strategies; Coordination and - Are underpinned by MIT values
management of students’ academic - Represent value for money outcomes
services functions and events; Student - Are systematically coordinated, diarised, ti