Digital Product Owner

Are a talented Digital Product Owner and looking for a role where you can be creative, partner with your stakeholders and truly make a difference to the business? Then look no further

This is a permanent, full-time position supporting our Bupa Optical and Bupa Dental businesses.

We offer hybrid working and this role can be based from our Melbourne, Brisbane or Sydney office locations when you are not working from home.

**How will I help?**
- Liaise with the Product Managers, business stakeholders, business analysts and technical development teams to deliver complex digital products and services
- Define business requirements via epics, features and stories, together with acceptance criteria to deliver the minimum viable product for product launch and successive iteration and horizon mapping
- Ensure focus on relevant stories and priority of team backlog and roadmap
- Communicate, influence and motivate the delivery team with the product vision communicating the business benefits of the product / features
- Create, prioritise and maintain the team backlog, defining release and sprint goals and answering questions to add detail to user stories
- Collaborate with user experience, visual designers and agency partners, to define and create engaging and delightful customer experiences
- Work closely with data and analytics to capture customer behaviours and help inform decisions and product development
- Contribute to ongoing product iteration, including management of small changes, bug fixes and optimisations, together with larger roadmap initiatives

**What do I need?**
- Proven experience as a Digital Product Owner with a solid understanding of best practice and innovative customer experience, customer engagement and product development
- Experience working in an Agile delivery environment as a Product Owner including an understanding of incremental delivery of value
- Able to prioritise effectively to maintain a manageable workload for teams
- Ownership and accountability; you have a strong ability to resolve complex problems, working through situations and opportunities
- Excellent client relationship and stakeholder management skills
- Excellent written and verbal communication skills, being articulate and concise
- An analytical focus with an appreciation of data analysis, commercial drivers, business viability and technical feasibility
- Proven capability to deliver outcomes and move forward with unproven ideas
- Strong business acumen, you understand the bigger picture and can communicate effectively to stakeholders at all levels

**What’s in it for me?**

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home arrangements, you’ll be challenged and encouraged to innovate. You will collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect, and consider everyone, knowing your difference will make the difference.

Perk highlights:

- Discount on our health insurance, travel, car, home, contents, and pet insurance products as well as Bupa services such as Dental and Optical
- A ‘People First’ wellness program - SMILE. Provides a range of services such as health coaches, annual skin checks and flu vaccinations, assistance with nutrition, mental and general well-being guides, and product discounts. You will feel happier & healthier for working at Bupa

**What is it like to work there?
Bupa is a world leading Health & Care organisation with over 22,000 people in Australia and New Zealand, and our purpose is to help people live longer, healthier, and happier lives. In Australia, we help to take care of people through our leading health insurance services as well as providing a personalised approach to care through our modern Dental clinic network, our Bupa Optical stores, Bupa Medical Visa services and over 70 Bupa Aged Care Homes. Bupa Therapy, along with our Medical and Wellbeing Centre provide a multidiscipline approach to care.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity, and own story is respected and valued.