Insurance Claims Teams Leader

5 days ago

Adelaide, Australia Mercer Full time

We are currently seeking a talented individual to join our Wealth Consumer team at Mercer. This role will be based in Adelaide. This is a hybrid role that has a requirement of working at least three days a week in the office.

**We will count on you to**:

- Manage a team of Claims Case Managers, passionate about obtaining the best outcome for their claim’s portfolio, walking customer through the claims end to end journey. You will be overseeing daily operations, providing performance coaching, and fostering a positive and resilient team environment.
- Deliver exceptional service in line with Mercer best practices, ensuring service levels are met and maintaining effective communication with internal stakeholders and Clients.
- Drive continuous improvement initiatives, identifying opportunities for process enhancements, champion changes driven by projects and ultimately ensure successful implementation within the team.

**What you need to have**:

- Bachelor’s Degree in a business or technical discipline.
- 5+ years of supervisory or management experience.
- 3+ years of insurance experience, preferably in group life insurance or superannuation.

**What makes you stand out**:

- Experience in superannuation administration is highly regarded but not essential.
- Strong ability to motivate and manage a team effectively.
- Excellent written and verbal communication, presentation, and facilitation skills

**Why Join Our Team?**
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

  • Claims Service Consultant

    2 weeks ago

    Adelaide, Australia GT Insurance Full time

    Hybrid working (2 Days in Office, 3 Days WFH) - Leader in the Heavy/Commercial Motor Insurance Market? - Career Development Opportunities Available GT provide insurance solutions tailored for the transport and heavy motor industry in Australia. We are backed by Allianz Australia Insurance Limited (Allianz), giving our customers the complete peace of mind of...

  • Claims Specialist Case Management – Insurance- Adelaide

    5 days ago

    Adelaide, South Australia Allianz Australia Insurance Ltd Full time $104,000 - $130,878 per year

    Claims Specialist Case Management – Insurance- AdelaideRAA has proudly served South Australians since 1903, offering trusted insurance, motoring, travel and home services to over 830,000 members. With a strong commitment to our purpose- better for members better for our community- RAA is passionate about creating a safer, more sustainable future.To...

  • team leader, claims

    5 days ago

    Adelaide, South Australia Department of Treasury and Finance, South Australia Full time $98,478 - $104,165 per year

    Department of Treasury and FinanceJob reference: 694820Location: ADELAIDEJob status: Long Term ContractEligibility: Open to Everyone At the Department of Treasury and Finance we work together to ensure South Australia is a thriving, prosperous state now and into the future.We are the lead agency for economic, social and financial policy outcomes. We play a...

  • Claims Team Leader

    5 days ago

    Adelaide, South Australia Jobs Statewide Full time $90,000 - $120,000 per year

    We are seeking a high performing Team Leader to manage our centralisedClaims Departmentbased in the Adelaide CBD.In this leadership role, you will drive our claims performance nationally, ensuring all deadlines are met, compliance standards are upheld, and our team delivers at the highest level.Key Responsibilities:Lead and manage the claims team to achieve...

  • Senior Claims Officer

    7 days ago

    Adelaide, South Australia QBE Insurance Group Full time $104,000 - $160,000 per year

    Primary DetailsTime Type: Full timeWorker Type: EmployeeSenior Claims Officer - Large and ComplexPlease see more information about QBE careers here CareersOpen to any QBE Office nationallyPermanent, full time roleThe opportunityJoin our team as an experienced Senior Claims Officer – Large & Complex. Handle large and complex commercial claims. Leverage your...

  • Team Leader

    2 weeks ago

    Adelaide Region SA, Australia Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

  • Senior Claims Service Consultant

    3 days ago

    Adelaide, South Australia Allianz Insurance Full time $104,000 - $130,878 per year

    MOTOR CLAIMS & SENIOR CLAIMS SERVICE CONSULTANT (THIRD PARTY SETTLEMENTS) – CUSTOMER & OPERATIONS – NSW, QLD, VIC, SAAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire...

  • Claims and Administration Team Leader

    3 days ago

    Greater Adelaide SA, Australia nib NZ Full time

    Let’s talk about nib Thrive - nib’s vision is better health and wellbeing for all Australians. We know there are few greater opportunities for us to have a meaningful social impact than in keeping people healthy, and now, in supporting people with disabilities. We plan to do this through innovative, human and digital solutions to make a difference to...

  • Claims Officer

    1 week ago

    Adelaide, South Australia QBE Insurance Group Full time $40,000 - $80,000 per year

    Primary DetailsTime Type: Full timeWorker Type: Employee Please see more information about QBE careers here CareersType: Permanent, full-time positionHybrid role, Happy to talk flexible working Location: Adelaide, Melbourne, Newcastle, or Parramatta The opportunityAt QBE it's not just what we do, but how we do it – we are a diverse team of insurance...

  • Claims Service Consultant Level 1

    3 days ago

    Adelaide, South Australia Allianz Insurance Full time $60,000 - $80,000 per year

    Claims Service Consultant Level 1 (Part-Time) | Customer & Operations | QLD or SAAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our...