Claims Team Leader

1 week ago

Adelaide, South Australia Jobs Statewide Full time $90,000 - $120,000 per year

We are seeking a high performing Team Leader to manage our centralised
Claims Department
based in the Adelaide CBD.

In this leadership role, you will drive our claims performance nationally, ensuring all deadlines are met, compliance standards are upheld, and our team delivers at the highest level.

Key Responsibilities:

  • Lead and manage the claims team to achieve national performance targets
  • Oversee claims processes and ensure deadlines are consistently met
  • Monitor, report, and manage claims performance across the business
  • Ensure all legislative and contractual requirements are adhered to
  • Handle high volumes of data entry with accuracy
  • Conduct outbound calls to employers as required
  • Provide regular reporting and insights to management

In this role, you will:

  • Manage staff performance and daily tasks
  • Be the technical expert in claims management nationally
  • Troubleshoot and resolve issues effectively
  • Build strong relationships and foster collaboration across departments

About You:

  • To succeed in this role, you will bring:
  • Experience working in a fast-paced, high-volume environment
  • Strong leadership skills with the ability to drive team performance
  • Exceptional attention to detail and organisational skills
  • The ability to build rapport with employers and stakeholders
  • Intermediate to advanced Microsoft Office skills
  • Excellent communication and interpersonal skills
  • Employment Services experience will be highly regarded

What We Offer:

  • Attractive remuneration package
  • Full on-the-job training and ongoing support
  • The opportunity to take the next step in your career
  • A supportive, collaborative team culture

If you're an experienced professional ready to lead, inspire, and achieve outstanding results, we'd love to hear from you.

Submit your application today by clicking
'Apply Now'
or email your resume to -

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