Membership and Administration Officer

2 weeks ago

Sydney, Australia Beaumont People Full time

Membership & Administration Officer
- $70k + Super
- Located in Glebe 2037, NSW
- Mon - Fri WFO
- NFP Peak Body Organisation

**About the Organisation**:
The Waste Management and Resource Recovery Association of Australia (WMRR) is the only national peak body for the waste and resource recovery industry, they represent industries including landfill, recycling and resource recovery, energy, waste, e-waste, organics, construction and demolition.

**About the Role**:
As the Membership and Administration Officer, you will be responsible for the coordination of WMRR’s membership services, including the administration of all aspects of the membership database and delivering exceptional customer service.

The role involves being the first point of contact to members and non-members, managing all of the membership renewals, processing payments/ invoicing, providing administrative support to the team, and preparing presentations and reports.

There is an opportunity to grow and progress within the role.

**Duties include but are not limited to**:

- General administration and ad-hoc duties, scheduling meetings and diary management
- Following up on member enquiries
- Processing event registrations
- Maintaining accurate contact records in the Membership Database (IMIS)
- General maintenance of the office

**To be successful you will have**:

- Previous demonstrated experience in a similar related role with high-level administration and customer service skills
- Demonstrated experience across CRM Systems and highly proficient with all Microsoft Office tools
- Excellent time management skills and highly organised
- High-level attention to detail and accuracy
- Strong organisational skills with the ability to multi-task and use initiative within a changing environment.

If you enjoy working within a small team, are an experienced customer service and administration professional

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