Membership Officer
4 days ago
Permanent Full-time
- Flexible Hours between 8am - 6pm
- Reputable Member based organisation & Offering Hybrid working arrangement
THE COMPANY
Working for a highly esteemed Member based organisation in Healthcare Education Sector
You will be part of a collaborative & supportive membership team as Membership Service Officer.
THE ROLE
This is not a Sales role.
Other duties and responsibilities include but not limited to:
- Liaise with members regarding the renewal of their membership
- Maintain and update member records and member renewals
- Respond to all enquires, complaints and feedback in a professional and timely manner
- Maintain the membership database
- Engage with key internal & external stakeholders eg.
- Complete general administrative and ad hoc tasks
- Provide awareness of events and actives by the organisation
**REQUIREMENTS**:
- Proven phone based customer service (contact centre)
OR phone/web based account management/ sales experience. (Minimum 2 years experience)
- Proficient in Computer softwares/CRM systems
- Must be able to commit to Permanent full time hours
- Background with the Health and Education industry (Highly desired)
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