Customer Service Officer Call Centre

4 days ago

Lytton, Australia Elgas LIMITED Full time

Elgas LIMITED

**Customer Service Officer Call Centre**

Lytton (QLD), Australia | req19363

Customer service role involving on call support, resolution management and customer retention.

**What you will enjoy doing**
- You will deal with incoming customer calls, correspondence, and enquiries, including account queries, and the processing of orders and payments
- Adhere to and communicate to customers and staff alike, all company statutory regulations relating to LP Gas
- Liaise with customers, dealers and suppliers’ contractors as required
- Undertake administrative paperwork and related tasks
- Advise customers of installation details relating to gas usage, suitable delivery methods and site compliance requirements
- Set up new domestic or commercial accounts

**What makes you great**
- You are customer focused with experience working in a service-based industry, inbound contact centres
- Have an aptitude of self
- learning and be comfortable with change
- Have natural resilience and patience which will help you manage through peak periods and high-pressure situations
- You enjoy working in a structured environment recognizing that your team, and our members, rely on you being in the right place at the right time to support them
- Be a great communicator, clear and concise, (including written, verbal, and interpersonal skills) with the ability to influence outcomes, including conflict resolution
- You have your own transport/vehicle

**Why you will love working with us**

Are you looking for challenges? We face them every day and we know we grow by mastering them. Collaborating with our customers is key for our success and together with you we want to achieve our ambitious objectives. One thing is for sure - while we love working with our customers, there is no compromise on being compliant. We do business with our customers with integrity.

**What we offer you**

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

Elgas offers a diverse range of employment opportunities, training programs and enhance career development for outstanding employees, including the possibility of career advancement opportunities with BOC and the global Linde Group. We also have a variety of employee appreciation programs to recognise solo and collaborative team

**Have we inspired you? Lets talk about it**

So, what are you waiting for? The opportunity is yours. Are you ready to take the lead?

**In order to apply, you must have full work rights in Australia.**

Elgas LIMITED acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

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