Customer Care Officer

2 weeks ago

Melbourne City Centre, Australia Page Personnel Full time

Melbourne CBD Location.
- Excellent Training & Team Environment

**About Our Client**:
Our client is a leading automotive accident repairer, who has a large presence across Australia. Known for their quick turnaround times and realistic advice offered on every call, they are looking for a new Customer Care Officer who shares the same values. This full-time role is a great opportunity to start in a new permanent, full-time role in a high-performing, friendly and enjoyable Melbourne office.

Reporting to the Customer Care Manager, your main role and responsibilities will include but not limited to:

- Answering all queries from site managers and operational store managers + directors.
- Working with customers to administer refunds and warranty claims.
- Communications internally with all other departments.
- Maintaining and building customer relationships through promptly actioning requests.
- General administrative duties and ad-hoc tasks as required.

**The Successful Applicant**:
**What's on Offer**:
You would be joining an already established team that values, respect, care, and teamwork plus additional benefits of:

- Melbourne CBD location.
- Full-Time, Monday - Friday.
- $60K Plus Superannuation.
- Team of 15.

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