
Customer Service Officer
6 days ago
Customer Service Officer
**Your new company**
Work for a global leader in English language testing for healthcare professionals. Seeking a customer service officer to deliver exceptional, professional and high-quality customer experiences to all customers.
**Your new role**
- Deliver high-quality and professional customer service at all points of contact to stakeholders, and members of the public.
- Providing feedback to management on improvement of customer service policies, procedures and SLA’s.
- Identify areas in policies, procedures and processes that need improvement and make recommendations based on these.
**What you'll need to succeed**
- Proficient in Microsoft Excel, confident creating pivot tables, macros and data entry.
- Excellent communication skills, both verbal and non-verbal.
- Excellent interpersonal skills and superior customer service skills.
- Ability to multi-task and work to tight deadlines
- High attention to detail and ability to work autonomously when required.
- Previous experience working in Customer Service Officer role.
- Experience handling difficult situations, with the ability to remain calm under pressure.
**What you'll get in return**
You will have the opportunity toy work alongside a dynamic, welcoming and fast paced team with ongoing support. You will learn a range of new skills and build upon existing experience. With this you will receive a competitive salary plus superannuation on a temporary 6-month contract with WFH flexibility.
**What you need to do now**
At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.
**LHS 297508** #2685748
-
Customer Service Officer
1 week ago
Melbourne City Centre, Australia HAYS Full timePermanent position to work in the Not for Profit sector **Your new company** Working for a member owned bank which puts it's people before profits. 100% owned by it's members, they are seeking a permanent customer service officer to join their team based in the Melbourne CBD **Your new role** This Not-for-Profit Bank, located in the heart of Melbourne CBD,...
-
Customer Service Officer
2 weeks ago
Melbourne City Centre, Australia HAYS Full timeTemp & Perm Roles | WFH and Melbourne CBD | Interviewing Now for August Intake! Looking for a career change? - Customer service experience from Retail, Hospitality or even face to face working environments - Contact centre experience is highly regarded - High level of drive and self-motivation - Team player - Ability to work autonomously Customer Service...
-
Customer Service Officer
2 days ago
Melbourne City Centre, Australia HAYS Full timeA career progressing opportunity to work for a global leader in optimised resource management. **Your new company** This well-renowned organisation is currently seeking a full-time Customer Service Officer to join their office team onsite in Keysborough. With several decades of waste management experience, this organisation seeks to provide customers and...
-
Customer Service Officer
1 week ago
Melbourne City Centre, Australia Charterhouse Full time**Customer Service Officer** - **Pay rate: $35.60 + super**: - **Start date: 6 Month Contract with a view to Perm**: - **Location: Melbourne CBD** This is a great opportunity to work with this large National reputable organisation located in Melbourne CBD with hybrid flexibility. The successful contractors will be working on a 7am-7pm rotating roster...
-
Customer Service Officer
6 days ago
Melbourne City Centre, Australia HAYS Full timeLOCAL GOVERNMENT ROLE | CUSTOMER SERVICE OFFICER | ST KILDA LOCATION Your new company Work for the local government department that delivers exceptional customer service to the public. If you’re a people person, have an interest in Customer Service team within the contact centre department and you enjoy a challenge, this could be the position for...
-
Customer Service Officer
6 days ago
Melbourne City Centre, Australia HAYS Full timeFull-time Permanent opportunity| A Fun and Dynamic Work Environment | Amazing Staff Benefits Your new company This dynamic & fun privately owned wine distributor services both on and off the premise market. Their main focuses being on fine wine and delivering exceptional customer service. Many offices throughout Australia & New Zealand employing upwards of...
-
Customer Service Officer
3 days ago
Melbourne City Centre, Australia Page Personnel Full timeNewly Created Permanent Role - $60K - $65K Plus Superannuaiton **About Our Client**: Our client is a well-known investment, banking, and brokerage firm who, over the last 10 years have been an expanding name in the marketplace. Through strategic investments and strong leadership decision making our company are now looking to hire a new resource into the...
-
Customer Service Officer
2 weeks ago
Melbourne City Centre, Australia HAYS Full timeA opportunity to commence a career in the finance industry, with plenty of chances to learn and grow. Your new company This International company is a leader in several industries, their recovery service team is looking for multiple people with strong call centre or retail experience to join their team. Your new office will be located in the Eastern...
-
Customer Service Officer
1 week ago
Melbourne City Centre, Australia IPA Personnel Services Full timeOur client is a well-established National based organisation that offers EAP services to a variety of different organisations. Having just over 300 staff Nationwide this business is not only growing with employees but also increasing with well-known national clients. Our client is looking for a number of Customer Service Officers for a 4-week temp assignment...
-
Customer Service Officers
2 weeks ago
Melbourne City Centre, Australia Drake International Full timeOur client are currently seeking Customer Service Officers to join their friendly team and become an integral part of their growing business. These roles are commencing immediately, located within Melbourne CBD. - Taking inbound and outbound calls from customers - Resolving issues or complaints - Assisting with compliance - Administration duties - Hybrid...