Manager - Licensee Technical Services

**Looking for a monster opportunity? As the Manager - Licensee Technical Services, you'll help shape the future of financial advice through your technical knowledge and skills, support stakeholders to deliver excellent advice outcomes, and help ensure compliance in a continually changing world of regulation.**

**Why join us?**
- You'll get 14% super as standard, to help your future come alive.
- Unleash your potential and build a career to be proud of through excellent training and development opportunities.
- Balance your work between in-person days at our purpose-built hubs and working from home.
- In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

**About the role**

We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As the Manager - Licensee Technical Services, you'll lead the Technical Services team, supporting stakeholders in developing and executing technology solutions for advice and education strategy. You'll also provide technical support for financial advice compliance and legal interpretation.

Your key responsibilities include enhancing advice and education technology at Australian Retirement Trust (ART) to improve the distribution of high-quality advice to our members. You'll support the Adviser Growth teams work with External Financial Advisers (EFA’s), and plan technology support and changes for the Business Unit. You'll also help build the capability and compliance of our financial advisers by enhancing and supporting our financial advice software.

As a leader, you'll ensure your team excels in legislative, legal, and compliance interpretation, enabling ART to adapt to the evolving financial services landscape. You'll prepare for, implement, and review changes to ensure ART’s advice and education proposition is well-positioned. This involves collaborating with stakeholders across various Business Units and Lines of Business to achieve excellent outcomes for our members and advisers.

**About you**

It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:

- You have proven ability to successfully manage sensitive and time-critical administrative and reporting functions.
- Your bachelor’s degree in business, Finance, Economics, IT, or other related field, or equivalent work experience, has equipped you with the knowledge needed for this role.
- You have previous experience in leading people and change.
- You have a history of delivering projects efficiently, meeting deadlines, and staying within budget.
- You demonstrate a high level of problem-solving ability through strong knowledge and understanding of ART products and recommend appropriate solutions where required.
- You have a proven record in personally driving change to effect substantial business improvement.
- Your previous experience in and ability to stay current on relevant legislation and interpret implications for the organisation, acting appropriately within superannuation and/or financial advice, for both current and potential developments, is crucial.

**About us**

Our 2.3 million members trust us to take care of almost $300 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us - and recruitment is no different.