Customer Engagement and Marketing Support

Do you want to solve real-world problems that have a positive global impact?
- Newly introduced position [we are growing] - there are great opportunities for you here.
- Flexible working arrangements - a few days in the office & a few days at home

**Who we are**
- “Knowing that the work we do prevents injuries and saves lives inspires us”_

Acusensus is an Australian success story, with a mission to design and develop AI-enabled solutions that make the world a safer and more sustainable place to be.

We are proud of our work and the impact we are making.

We are an established & growing team, now with offices in Melbourne, Sydney, Brisbane & the US. With global aspirations, our technology is influencing significant behavioural changes and saving lives on Australian roads and roads all around the world.

**Opportunity**

The **Customer Engagement & Marketing Support** is a newly introduced position to the organisational structure that is primarily focused on:

- **Excellent Customer Engagement & Materials Creation**

This involves taking direction from the sales team and business requirements to support the creation of sales material and marketing collateral for the global marketing efforts including brochures, conference material and tender responses.
- **Record keeping & an Attention to Detail**

This involves the management of information and the stock - becoming the ‘go-to’ person for where to find information and knowing who to speak to in order to get the latest up-to-date information. Your eye for detail will make sure that everything looks professional every time.

Reporting to the Customer Engagement & Support Lead you will be supporting the Customer Engagement team in all their efforts to create materials for the different global audiences. This involves working with many Subject Matter Experts across the business to ensure that the information is correct and up to date. While making sure that the right messages are being put forward based on the audience that the materials are being created for.

Central to your success will be your ability to work autonomously within the team, and confidently problem-solve with the guidance given by the business. All the while knowing when to ask questions to ensure re-work is kept to a minimum. Keeping track of information and knowing where to look for information when requested will bring success to the wider team and the business.

You will have the opportunity to work with solutions to previously unsolved road safety problems within a team that respect, support and push each other to get the best results.

**What we offer**
- Real job satisfaction - the work you’ll do here will save lives and reduce road trauma around the world.
- High-energy environment with amazing teammates to collaborate, learn & change the world with
- Great career growth opportunities with the ongoing expansion of our team.
- Flexible working arrangements including part-time working from home.
- Highly attractive remuneration package, including short-term and long-term cash and stock incentives.

**Our Values**

**_Impact - Collaboration - Integrity - Care_**

We are driven by our mission to develop and deliver solutions that make a positive and sustainable impact, creating safer communities across the globe.

We believe that solutions to any big challenge are best discovered through collaboration.

We pride ourselves on conducting our business ethically and responsibly. We keep our word; we deliver on our promises.

The safety and wellbeing of our employees, our customers and the community come first here - we care about people.

**What you'll bring**
- 1 years + experience working as a Customer Service, Marketing, Executive Assistant and/or an Administration Support capacity.
- Standout Administration skills with a keen eye for detail and a talent for process improvement.
- Excellent verbal & written communication skills with the ability to effectively engage stakeholders at all levels inside and outside the business.
- Good planning and organisation skills - you break things down and think ahead; and,
- Confident technology skills - you’ll be using Google Suite, Atlassian [Jira, Confluence], Slack & Microsoft Office.

**To apply**

**Applications submitted using the above link will be given priority**

**Job Types**: Full-time, Permanent

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus